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People & Culture Generalist

United States, Chicago 28.00 - 31.00 USD / Hour · Job Posted March 04, 2026
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Job Description

The People & Culture Generalist at Fairmont Chicago, Millennium Park is responsible for supporting the daily operations of the HR department, ensuring the delivery of genuine, efficient, and People & Culture services. This role covers all major HR functions including recruitment, employee relations, health & safety, compensation & benefits, compliance, and training - with an emphasis on building a positive workplace culture that reflects the Fairmont’s Brand and Culture Standards.

Job Responsibility

  • Support the end-to-end recruitment process, including job postings, screening, interview coordination, and creating offer letters
  • Assist in coordinating the onboarding and orientation programs to ensure a consistent and high-quality employee experience
  • Serve as a first point of contact for employee inquiries
  • Assist with planning employee engagement initiatives, recognition programs, and team events
  • Maintain accurate and confidential employee files and HR systems in accordance with legal and brand standards
  • Ensure compliance with all local labor laws, health and safety requirements, and internal policies
  • Support benefits administration, time-off tracking, and employee status changes
  • Serve as the primary point of contact for all worker’s compensation cases and aid in the coordination of return-to-work programs in partnership with department managers
  • Monitor incident trends and support proactive workplace safety measures in collaboration with relevant departments
  • Promote a culture of respect, professionalism, and hospitality through ongoing communication and support
  • Design and lead employee engagement initiatives, events, and celebrations throughout the hotel
  • Act as a trusted advisor to employees and leadership on HR-related issues
  • Other Human Resources duties, as assigned

Requirements

  • Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred
  • 1-3 year of experience in human resources or luxury hotel/high-end hospitality setting preferred
  • Knowledge of Human Resources operation, policies, and procedures required
  • Excellent interpersonal and communication skills
  • Ability to prioritize work in an environment with multiple interests
  • Ability to handle complex and confidential information with discretion
  • Competency using a variety of computer software
  • Ability to communicate both verbally and written in English
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from managers, clients, customers, and vendors
  • Ability to possess a high level of professionalism and integrity while maintaining confidentiality

What we offer

  • Complimentary upgrades
  • Extended stays
  • Discounted stays across Fairmont & Raffles properties
  • Special dining and wellness discounts

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