This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The People & Culture Generalist at Fairmont Chicago, Millennium Park is responsible for supporting the daily operations of the HR department, ensuring the delivery of genuine, efficient, and People & Culture services. This role covers all major HR functions including recruitment, employee relations, health & safety, compensation & benefits, compliance, and training - with an emphasis on building a positive workplace culture that reflects the Fairmont’s Brand and Culture Standards.
Job Responsibility:
Support the end-to-end recruitment process, including job postings, screening, interview coordination, and creating offer letters
Assist in coordinating the onboarding and orientation programs to ensure a consistent and high-quality employee experience
Serve as a first point of contact for employee inquiries
Assist with planning employee engagement initiatives, recognition programs, and team events
Maintain accurate and confidential employee files and HR systems in accordance with legal and brand standards
Ensure compliance with all local labor laws, health and safety requirements, and internal policies
Support benefits administration, time-off tracking, and employee status changes
Serve as the primary point of contact for all worker’s compensation cases and aid in the coordination of return-to-work programs in partnership with department managers
Monitor incident trends and support proactive workplace safety measures in collaboration with relevant departments
Promote a culture of respect, professionalism, and hospitality through ongoing communication and support
Design and lead employee engagement initiatives, events, and celebrations throughout the hotel
Act as a trusted advisor to employees and leadership on HR-related issues
Other Human Resources duties, as assigned
Requirements:
Bachelor’s degree in Human Resources, Hospitality Management, or related field preferred
1-3 year of experience in human resources or luxury hotel/high-end hospitality setting preferred
Knowledge of Human Resources operation, policies, and procedures required
Excellent interpersonal and communication skills
Ability to prioritize work in an environment with multiple interests
Ability to handle complex and confidential information with discretion
Competency using a variety of computer software
Ability to communicate both verbally and written in English
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from managers, clients, customers, and vendors
Ability to possess a high level of professionalism and integrity while maintaining confidentiality
What we offer:
Complimentary upgrades
Extended stays
Discounted stays across Fairmont & Raffles properties