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The People & Culture Coordinator plays a key role in supporting the daily operations of the People & Culture department and ensuring a positive, well‑informed workplace experience for all employees. This position manages a wide range of office administration duties to keep the department running smoothly and serves as the first point of contact for employees seeking information, assistance, or guidance. In this role, you will oversee the creation, maintenance, and continual refresh of all employee‑facing communication channels, including digital displays, TVs, flyers, posters, and recurring recognition materials such as Employee of the Month. You will ensure that all messaging is accurate, engaging, visually consistent, and aligned with company standards; contributing to a workplace environment that feels connected, supported, and celebrated. As a member of the People & Culture team, you will deliver timely and high‑quality support to employees across the hotel while helping uphold the culture and service excellence that Four Seasons is known for.
Job Responsibility:
Serve as the first point of contact for employees and job applicants, providing a welcoming, approachable, and professional presence while ensuring all inquiries are addressed promptly and accurately
Coordinate and execute the full onboarding experience for all new hires, including preparing documentation, scheduling orientation, facilitating Day 1 processes, and ensuring a smooth transition into Four Seasons
Support the People & Culture team with daily operational tasks, maintaining organized workflows and assisting with communication, scheduling, and general administrative needs
Maintain accurate and confidential employee records within Workday and other HR systems, ensuring data integrity, compliance, and timely updates related to lifecycle activities
Assist with recruitment efforts, including posting job openings, managing applicant flow, coordinating interviews, and communicating with candidates throughout the hiring process
Contribute to the planning and execution of employee engagement initiatives and events, such as recognition programs, celebrations, and cultural activities that enhance the employee experience
Prepare and run routine HR reports, support audits, and manage administrative duties to ensure the department operates efficiently and aligns with company policies and standards
Requirements:
Strong interpersonal skills coupled with excellent communication
Exceptional organization and detail orientation, with an unmatched ability to manage multiple priorities
Comfortable working in a fast-paced environment in a service-focused culture
Ability to interact effectively with all levels of management and staff
Ability to work independently, take initiative and use good judgment
Verbal and written command of the English language and preferably bi-lingual in Spanish
1-2 years of administrative experience, preferably within People & Culture / Human Resources
Previous hotel experience strongly preferred
Nice to have:
Bi-lingual in Spanish
Previous hotel experience
What we offer:
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates