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The People & Culture Coordinator supports the daily operations of the People & Culture department, ensuring smooth administrative processes and an exceptional employee experience throughout the team member lifecycle. This role plays a key part in Talent Acquisition, onboarding, training coordination, employee relations, and HR administration, contributing to a strong culture aligned with Four Seasons values and service standards.
Job Responsibility:
Maintain accurate employee records, contracts, and HR documentation in compliance with legal and company requirements
Provide administrative support across the employee lifecycle, including onboarding, internal movements, and offboarding
Respond to employee inquiries regarding policies, benefits, and procedures with professionalism and confidentiality
Assist with payroll coordination, time-tracking validation, and HR reporting
Support employee engagement, recognition, and wellbeing initiatives that reinforce Four Seasons culture
Coordinate recruitment processes including job postings, CV screening support, interview scheduling, and candidate communication
Ensure a smooth and professional candidate experience aligned with luxury hospitality standards
Support hiring managers throughout the recruitment cycle and maintain recruitment tracking reports
Assist with employer branding initiatives, career events, and partnerships with schools or institutions
Coordinate onboarding programs and orientation sessions for new team members
Support training logistics, attendance tracking, and learning records
Assist in the implementation of leadership development, service culture, and compliance training programs
Help monitor training completion and contribute to reporting on learning initiatives
Requirements:
Strong organizational skills with the ability to manage multiple HR processes accurately
Confidentiality & professionalism when handling sensitive employee information
Excellent communication and interpersonal skills to build relationships across departments
Attention to detail and problem-solving mindset in a fast-paced hospitality environment
Passion for people, culture, recruitment, and learning, with a genuine service attitude aligned with Four Seasons values
Work Experience: 1–2 years in Human Resources, People & Culture, Talent Acquisition, or HR administration (hospitality preferred)
Education: Degree or professional training in Human Resources, Business Administration, Psychology, or related field
Languages: High level of Spanish and English required
What we offer:
Competitive salary and comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary employee meals
Discounts at hotel restaurants and local services
Possibility of accommodation and transportation to work (at a reduced cost)