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Provide support and clerical expertise to People and Culture Coordinator and supporting Lodge employee with any People and Culture related issues. Respond to inquiries in an efficient, courteous and professional manner to achieve maximum employee, guest, or vendor satisfaction while complying with all Four Seasons’ policies and procedures.
Job Responsibility:
Provide support and clerical expertise to People and Culture Coordinator and supporting Lodge employee with any People and Culture related issues
Respond to inquiries in an efficient, courteous and professional manner
Coordinate all Lodge employee ground transportation requirements and transportation allowances
Facilitate and manage the Park Fee service provided to Lodge employees
Serve as an objective resource in employee counseling and conflict resolution
Support the recruitment and onboarding process
Coordinate and organize employee engagement activities
Prepare and maintain the Monthly Employee Relations Calendar
Supervise and inspect employee accommodations regularly
Oversee the general upkeep, functionality, and cleanliness of employee facilities
Manage internal employee communication platforms
Ensure full understanding and compliance with the Four Seasons “Lead With Care” Health & Safety Program
Provide administrative support to the People & Culture Department
Support People & Culture projects, employee documentation, and communication tasks
Requirements:
High School Diploma required
additional HR or administrative certification preferred
Previous administrative or People & Culture/HR experience preferred
hospitality experience an asset
Excellent communication and interpersonal skills
Fluent in English and Swahili (written and spoken)
Proficient in Microsoft Office and standard HR systems
Strong organizational skills and attention to detail
Ability to handle confidential information with discretion