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Provide system and clerical support to the People & Culture Department and respond to inquiries in an efficient, courteous and professional manner to achieve maximum employee, applicant or vendor satisfaction while complying with all Four Seasons' policies.
Job Responsibility
Execute all tasks assigned by respective Supervisors or Managers
Demonstrate high degree of standards awareness
promote teamwork and act as role model
Attend all scheduled training sessions
Display warmth, care and genuine enthusiasm when dealing with guests and internal customers
Adhere to the hotel's code of conduct, grooming & hygiene standards
Assist colleagues in crunch times
Actively participate in briefings and meetings
Maintain a clean and orderly work area and promote a safe working environment
Maintain confidentiality of information in the department
Work harmoniously and professionally with co-workers and supervisors
Perform administrative duties such as typing, filing, scan documents, copying, faxing, raise PO, ordering stationeries and answering phone calls
Draft People and Culture related letters
Prepare Operation Meeting/Employee of Month PowerPoint slides
Send Employee of the Month Nominations emails
Prepare Birthday cards and manage employee birthdays and anniversaries
Conduct monthly inventory of the I need it Now Boutique and manage the Float
Prepare monthly provision for Staff Transportation
Update Locker master List every month
Send Tipping Pool update monthly
Update Welfare calendar every month
Prepare posters for upcoming events
Prepare SMYKM for new joiners
Send Casual Attendance Sheet to recruitment companies
Actively manage the Four Seasons Mauritius DODO News
Manage the Staff Accommodation
Maintain proper record of room assignment
Conduct room inspection at the Staff Accommodation every quarter
Ensure room is ready for new arrival and welcome basket is prepared
Update and monitor Barter vouchers excel sheet
Step in Assistant P&C Manager tasks as and when required
Assist in the hiring process
Conduct Reference Check for all new joiners
Assist Successful Candidate after final interview stage
Assist New joiners
Prepare the Employee file of the new joiners
Maintain and update Employee File on a frequent basis
Send employee Medical insurance claims every Fridays and follow-up for payment
Keep a record of all Medical insurance Refund claims
Distribute Medical card for new joiners/renewals
Prepare claim ratio monthly Report
Ensure smooth transportation planning
Liaise with Transport Contractor for additional transport request
Log all additional transport request
Cross check monthly Transport Extra cost v/s request
Update monthly Transport Sheet at the Security post
Scan all related documents for PMCR and save in related folders
Act as a Bodet Champion
Enroll new joiners on Bodet System
Assist any departments in regards to Bodet report and any change of section or department
Assist employees in changing their Workday password, pictures and change of personal info
Add photo and emergency contact for New Joiners
Remove Employees who are on leave monthly
Prepare Action Plan
Active participation and presence include TEWF employee activities
Active participation/presence in all recognition welfare activities
Requirements
Diploma/Degree HR Management is mandatory
At least one year employment in similar position
Computer literate, with high competency level in use of Microsoft Office
Working experience in similar category of hotel will be an advantage
Requires reading, writing and oral proficiency in French and English language