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As People & Culture Coordinator, you will provide essential administrative, organizational, and operational support to the People & Culture Division, ensuring seamless coordination across departments and a smooth employee experience. Reporting to the Director of People & Culture, you will support the day-to-day HR operations, including employee lifecycle processes, administration and internal initiatives. In addition, you will be responsible for managing staff accommodation, ensuring efficient allocation and high living standards. This role requires excellent attention to detail, strong interpersonal skills, and the ability to manage multiple priorities in a dynamic hospitality environment.
Job Responsibility
Perform administrative duties to support the People & Culture Division, including documentation, filing, correspondence, and maintaining employee records
Coordinate onboarding and offboarding processes, ensuring a smooth and consistent employee experience
Maintain and update HR systems, employee data, and reporting tools
Monitor key HR deadlines such as contracts, probation periods, and mandatory training
Assist in the coordination of training sessions, employee engagement initiatives, and internal events
Act as a point of contact for employee queries, ensuring timely and professional support
Liaise with external providers when needed (e.g. staff house owners, vendors etc.)
Ensure compliance with local labor laws and company policies
Prepare reports and support the tracking of People & Culture KPIs
Facilitate smooth communication between departments on HR-related matters
Manage the allocation and administration of staff housing units in cooperation with the Hiring Managers
Coordinate employee check-in and check-out processes for accommodations
Maintain accurate housing records, occupancy tracking, and related documentation
Ensure staff housing meets company standards, coordinating with maintenance and external providers when needed
Act as the main point of contact for accommodation-related queries and requests
Monitor compliance with housing policies and address any issues promptly
Requirements
Previous experience in HR, coordination, or administrative roles, ideally within hospitality or luxury environments
Strong organizational skills, accuracy, and attention to detail
Excellent communication and interpersonal skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Proactive mindset with strong problem-solving skills
Good knowledge of MS Office, Outlook, and HR systems