People Consultant Job at Levy (Dublin)

Job Description

At Constellation, people are at the heart of everything we do. As our People Consultant for the Horse Racing Ireland Division, you will play a pivotal role in shaping exceptional experiences at three of Ireland’s most iconic racing venues. In a fast‑paced, dynamic environment where no two days look the same, you’ll be the driving force behind bringing amazing people together with unforgettable events. This is your opportunity to influence how we recruit, develop, and support our teams — ensuring that both our people and our clients feel valued, prepared, and set up for success. This newly created role supports the growth and long‑term stability of our Levy Ireland Horse Racing Division. You will own local recruitment, onboarding, and people processes, developing systems that strengthen team performance and elevate the experience for both staff and clients. Your leadership will help build a high‑performing, engaged, and motivated team, all while ensuring consistent, quality staffing delivery across Horse Racing Ireland venues.

Job Responsibility

Act as the first line of support for day‑to‑day operational or personnel challenges
Inspire collaboration, consistency, and accountability, creating a unified team culture
Support team growth through ongoing coaching, feedback, and development initiatives
Build trusted, long‑standing relationships with key venue contacts and internal stakeholders
Serve as a senior escalation point, ensuring service delivery concerns are addressed proactively
Champion high standards of professionalism and staffing quality at all times
Ensure all Horse Racing Ireland venues are fully and accurately staffed ahead of event days
Lead or support staffing for special events, ensuring smooth planning and execution
Manage no‑shows, performance concerns, and timesheet accuracy
Oversee overbook strategy to maintain fulfilment while controlling operational costs
Communicate pre‑event information clearly, consistently, and with the right level of detail
Verify timesheets to ensure accurate and timely payroll processing
Resolve discrepancies by liaising with the payroll team and operational leaders
Manually enter timesheets for staff who do not clock in and ensure all records are complete
Attract high‑caliber candidates aligned with Constellation’s values and client expectations
Lead or support assessments, onboarding sessions, introductory training, and upskilling
Help design and implement improved onboarding and training programs — such as structured weekly training plans
Continuously improve recruitment, training, and staffing processes to ensure efficiency and scalability
Maintain consistent operating standards, ensuring documentation, feedback, and rostering remain accurate and timely
Support the introduction of scalable, quality‑focused processes that enable strong long‑term growth

Requirements

A people‑first leader with excellent communication and interpersonal skills
Strong organization and prioritization abilities in a high‑energy, fast‑paced environment
Empathy, patience, and sound judgment when supporting a diverse workforce
Confident decision‑making and effective delegation skills
A collaborative mindset with a passion for doing things the right way
Hospitality experience and some team‑management experiences are highly desirable

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