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The People Business Partner is a strategic partner to an executive member of the leadership team to shape and deliver people strategies that enable the business to achieve its objectives. The role provides insight, challenge and influence at the most senior level, ensuring that people considerations are fully embedded in strategic decision-making. Working within a team of specialist business partners, each with distinct portfolios, the People Business Partner leverages deep expertise across the colleague lifecycle to drive organisation-wide impact, growth and transformation.
Job Responsibility:
Partner with an executive leader and their leadership team to shape business priorities through people-focused insight
Own the people plan for your portfolio, leading development, prioritisation and delivery in alignment with the group people strategy
Collaborate with chapter leads across Talent Development, Talent Acquisition, Reward, Communications, Data & Systems and EDI & Wellbeing to ensure business needs are captured and addressed in the plan
Drive measurable outcomes across performance, engagement, capability and culture
Influence and challenge senior leaders to ensure people considerations inform decision-making
Coach and develop senior leaders to strengthen leadership capability, team performance and cultural alignment
Lead organisation design initiatives, shaping structures, roles, capabilities and ways of working to deliver business strategy
Establish clear accountability and decision-making frameworks (RACI) across the portfolio
Lead change management for transformation initiatives, ensuring adoption, operational readiness and sustainable outcomes
Foster a culture of continuous improvement, innovation and adaptability across leadership teams and the wider organisation
Lead workforce planning and forecasting, ensuring the right people, skills and leadership capability are in place for immediate priorities and long-term growth
Drive leadership capability and organisational readiness, preparing leaders and critical roles for current and future needs
Lead succession planning for key roles, building strong pipelines and robust talent pools aligned to strategic priorities
Partner with the Talent team to translate group capability requirements into actionable plans, addressing gaps and strengthening skills
Provide guidance on recruitment and talent acquisition processes, ensuring key roles are filled with the right talent
Collaborate with the Reward chapter lead to ensure business feedback informs group pay and benefits strategy
Lead the implementation of reward and compensation initiatives across your portfolio, supporting annual pay reviews and strategic decisions
Provide guidance on compensation for key and strategic roles, ensuring the business can attract, retain and develop critical talent
Own payroll-to-sales management for your portfolio, reviewing performance and forecasts with the exec member to ensure alignment with business priorities
Lead the use of people analytics to identify trends, risks and opportunities across your portfolio
Translate insights into actionable strategies that enhance engagement, capability, performance and culture
Partner with leaders to interpret colleague feedback and monitor progress against business goals
Review analytics with the exec member and leadership team regularly, translating findings into clear action plans
Lead initiatives to strengthen culture, engagement and colleague experience, including insights from colleague surveys (Every Voice)
Partner with leadership to foster inclusive, high-performing environments where colleagues can thrive
Coach leaders to interpret feedback, implement targeted action plans and reinforce organisational values
Lead portfolio-wide people initiatives linked to business transformation and organisational projects
Collaborate with the Data & Systems chapter lead to drive adoption of people technology, improving efficiency, insight and decision-making
Provide business and people insights to inform future technology requirements, ensuring systems are fit for purpose, scalable and aligned to long-term business needs
Partner with the People Shared Service team to manage complex ER cases effectively, balancing risk management with cultural impact
Requirements:
Proven experience partnering with executive teams to deliver business-aligned people strategies
Experience leading organisation design, workforce planning, talent strategy, succession planning and reward across multiple business areas
Skilled in using people insights and analytics to inform strategic decisions
Able to translate data into actionable strategies that drive engagement, capability, performance and culture
Highly skilled at influencing and challenging senior leaders effectively
Builds credibility and strong partnerships across functions
Coaches senior leaders to enhance leadership capability and team performance
Understands business strategy, commercial drivers and market trends
Links people strategies to business outcomes, including workforce planning, organisational capability and financial targets
Experienced in leading complex, portfolio-wide people initiatives and organisational projects
Experienced in driving engagement, inclusion and culture initiatives
Skilled at interpreting colleague feedback to inform actionable improvements
Strong facilitation, coaching and influencing skills
Able to provide clear, actionable guidance to senior leaders on people strategy and organisational effectiveness
What we offer:
20% staff discount, which increases with length of service
Thrive Recognition Scheme
Wellbeing support provided by the Retail Trust
Life Assurance
Retail Rewards platform offering discounts for other retailers