People Assistant Job at ITV Jobs (Manchester)

Job Description

We’re looking for a People Assistant to join the team on a 12-month fixed-term contract basis. Reporting into the People Services function, you will provide a first-class, front-line HR advice and administration service to colleagues and managers, while supporting the end-to-end management of the employee and non-employee lifecycle. This is a busy, hands-on operational role where you will partner closely with the wider People Operations team to ensure that all policies, processes, templates, and documentation are applied effectively and lawfully. It is an exceptional opportunity to build relationships across a leading media business, develop your operational HR expertise, and make a tangible impact on our people.

Job Responsibility

Processing contracts for new and existing colleagues, ensuring signed documentation and forms are returned promptly for payroll processing
Ensuring critical pre-employment checks are thoroughly carried out, specifically covering proof of Right to Work and DBS checks
Overseeing the management of the employee life cycle by processing and issuing key HR documentation to colleagues
Maintaining the HR Help Desk and providing exceptional People operational support, covering key processes such as family leave, time off, and leavers in line with Service Level Agreements (SLAs)
Providing high-quality, consistent, and proactive advice to colleagues, managers, and Approved Engagers on internal policies, processes, and legislative requirements (including non-employee contracting, freelancers, and PSCs)
Driving continuous improvement across the function through data reporting and active systems testing
Ensuring the strict integrity, confidentiality, and security of all personal, contractual, and financial information
Supporting administrative tasks for People Business Partners on specific employee issues and attending key People meetings

Requirements

Proven experience of working within a structured administrative environment
Demonstrable experience working in line with established Service Level Agreements (SLAs)
Previous experience dealing directly with multiple stakeholders of all different seniorities
A professional approach that is supportive, respectful, reliable, resilient, and accountable

Nice to have

Previous experience working within a dedicated HR environment is highly advantageous
A self-motivated individual who is eager to take the initiative
The ability to adopt a flexible and fluid way of working as priorities change or differ
A commitment to promoting good practice and positivity in supporting the principles of Equality and Diversity
The ability to demonstrate absolute confidentiality and discretion at all times
A calm, structured, and organised approach when working under pressure or managing a busy workload
Exceptional written and verbal communication skills with the ability to connect with people easily
A foundational understanding of IR35 regulations is desirable

What we offer

Flexible working with a range of options
Generous holiday allowance, plus you can buy more
Annual bonus opportunity
Competitive pension contribution
Save as you earn - with an opportunity to buy ITV shares
Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life

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People Assistant

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