People and Culture Partner

• Strategic HR & Culture
• Employee Relations
• Recruitment & Onboarding
• Payroll & HR Operations
• Performance, Learning & Development
• Wellbeing, EDI & Engagement

• CIPD Level 5 minimum
• Proven track record in HR/People roles, including managing complex employee relations cases (grievance, disciplinary, absence and performance management) providing guidance to managers and supporting individuals through processes
• Experience managing payroll processes, either directly or through outsourced providers, with a high level of accuracy and attention to detail
• Proven experience leading end-to-end recruitment, including role scoping, advertising, shortlisting, interviewing, and selection
• Experience designing and delivering onboarding and induction programmes that support new staff to integrate effectively and feel engaged from the outset
• Experience of drafting HR policies and procedures and conducting gap analysis on HR systems
• Experience supporting managers and advising through consultation processes such as TUPE and/or redundancy
• Strong organisational, communication, and conflict resolution skills
• Understanding of trauma-informed approaches and a commitment to developing organisational culture to ensure inclusion and diversity
• Experience working in a unionised environment and demonstrate a high level of discretion and confidentiality
• Experience working in a similar role within the charity or non-profit sector is preferred
• Strong verbal and written communication skills, including active listening, with the ability to determine business goals and suggest ways to achieve them through HR initiatives
• Alignment with Toynbee Hall’s mission and strategy
• Commitment to working in line with Toynbee Hall’s values: Inclusive – open-minded, transparent, collaborative
• seeking fresh and alternative perspectives. Courageous – principled, ambitious, and acting with integrity. Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves
• Understanding of safeguarding and willingness to further develop this knowledge

Experience working in a similar role within the charity or non-profit sector is preferred

• Annual Leave: 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays). After 2 years: +3 extra days of leave. After 3 years: +1 additional day. After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown
• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
• Enhanced Sick Pay
• Enhanced Maternity & Paternity Leave
• Employee Eyecare Vouchers
• Employee Assistance Programme
• Mental Health First Aid
• Tenancy Deposit Scheme
• Interest-Free Season Ticket Loan
• Cycle to Work Scheme
• Charity Mentoring Network