People and Culture Manager

• Support the Director of People & Culture in directing and overseeing all aspects of the People & Culture division
• Administer Human Resources policies and procedures
• Ensure Human Resources practices comply with local labor laws
• Complete required reports for corporate and regulatory bodies
• Maintain accurate employee records and Human Resources systems
• Collaborate with department heads to recommend appropriate manning levels
• Identify best sources of talent
• Conduct interviews, select best-fit candidates
• Support onboarding and orientation programs
• Foster harmonious employee relations
• Handle basic grievances, disciplinary matters, and industrial relations issues
• Maintain effective communication channels with employees
• Organize employee engagement activities
• Ensure employee welfare and benefits are administered per hotel policies
• Educate and train managers on hotel policies
• Coordinate training programs and career development initiatives
• Handle monthly payroll closing process
• Support benefits administration and employee recognition programs
• Ensure quality food offerings and cleanliness at the employee cafeteria
• Oversee maintenance of heart-of-house facilities
• Support the Director of People & Culture in annual budgeting exercises
• Prepare HR-related reports and maintain compliance documentation

• Bachelor’s degree in human resources, Business Administration, or related field
• 3-5 years of experience in People & Culture/HR, preferably within hospitality or a service-driven environment
• Strong understanding of HR policies, labor law, and compliance
• Excellent communication and interpersonal skills with a people-first mindset
• Ability to manage sensitive information with discretion and integrity
• Strong organizational and multitasking skills
• Proficiency in HR systems and Microsoft Office
• Ability to read, speak, and write good English

Experience within hospitality or a service-driven environment

• Competitive salary and comprehensive benefits package
• Professional growth opportunities with world-class training and development programmes
• Medical and life insurance
• Complimentary stays at Four Seasons Hotels and Resorts worldwide
• Complimentary dry cleaning for business attire
• Complimentary employee meals