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Four Seasons Logo Four Seasons · Human Resources

People and Culture Coordinator

China, Hangzhou Employment contract · Job Posted May 14, 2026
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Job Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Job Responsibility

  • 负责员工告示栏信息的张贴及更新
  • Responsible for notice board posting and updating
  • 负责文件的签批流转及档案管理
  • Responsible for documents flow for signature and filing management
  • 负责办公室整体环境及仓库物资有序存储，负责FFE管理及定期盘点
  • Responsible for office environment and storeroom items are kept in order and stocktake all FFE regularly
  • 负责日常工作相关的系统使用与维护，例如指纹机、门禁系统、工程报修系统等
  • Responsible for all daily work-related system usage and management, such as fingerprint machine, door safety system, HotSOS Engineering system, etc.
  • 负责在采购系统中申请办公用品及培训和活动物资的采购，确保有合理的库存量
  • Responsible for raising purchasing requisition for office supplies and training and activities materials to ensure sufficient stock of office supplies
  • 负责办理新员工入职手续，例如：准备新员工入职材料、聘用信、劳动合同以及在集团Workday和本地Landa人事系统中输入新员工信息
  • Responsible for new hires' check-in formalities, e.g. prepare welcome kit
  • prepare offer letter and labor contract
  • check-in new hires in Workday and Landa system, etc.
  • 负责员工公寓的配置与日常维护。协助处理员工公寓发生的员工事件；制作员工公寓检查报表
  • Responsible for coordinating the employee dormitory allocation with apartment. Assist to follow up the staff issue and come out the employee dormitory check report based on spot check result
  • 负责员工更衣室、员工休息室的配置与日常维护，确保其干净卫生并及时给予人力资源与企业文化总监反馈
  • Responsible for Locker Room, Employee Relaxation Room allocation and daily maintenance, perform the daily walk through with other P&C team members and give the feedback to Director of P&C
  • 负责各类财务费用报销
  • Responsible for all kinds of financial reimbursement
  • 负责跟进所有员工体检完成情况及健康证管理，确保所有健康证都在有效期内
  • Responsible for monitoring employee health check and ensure all physical certificates are within validity
  • 协助完成部门员工的考勤管理，确保在规定的时间做好考勤工作
  • Support P&C departments' attendance records in HR systems (Workday, Landa) and keep all information are updated accurately in a timely manner
  • 负责所有在职和离职员工个人档案的建立管理。确保所有与员工相关的文件及时并正确地存放到员工的个人档案中
  • Responsible for establishing and maintaining employee filing system (including exit employees). Ensure all the documents are filed accurately in a timely manner
  • 负责各类活动的海报制作 / 视频拍摄
  • Responsible for poster design and video shooting for activities
  • 负责各类员工活动的策划组织与实施开展
  • Responsible for employee activity panning and organization.

Requirements

  • 大学本科或同等学历
  • University degree or equivalence
  • 1年于国际五星级酒店同等职位工作经验
  • Be of 1 year working experience at the same position in 5-star international hotel
  • 冷静耐心，具备服务热情
  • Being calm and patient and be of service passion
  • 具备基本电脑操作知识
  • Requires knowledge of the basic ability to operate computer
  • 良好的中英文口头沟通能力
  • Good oral communication skill in Chinese & English
  • 基本的商务英语写作能力
  • Basic English business writing skill
  • 熟知电脑操作及办公软件应用
  • Good knowledge of Word, Excel and PowerPoint
  • 逻辑性强、注重细节、平易近人及乐于帮助他人
  • Logic, eye for details, approachable and willing to help

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
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