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In this position, you will provide high‑quality support and advice across People Advisory and Employment Relations matters. You’ll respond to a wide range of queries, support case management and investigations, and help ensure the consistent application of our enterprise agreement, policies, and employment conditions.
Job Responsibility:
Provide accurate and consistent advice on employment conditions, policies, and processes
Interpret Enterprise Agreement and relevant policies across parental leave, flexible working, benefits, allowances, study assistance, and civil/trade frameworks
Respond to employee and leader queries via the Advice Line and ER inbox
Support the team with complex queries, fact‑finding, and case management
Assist with employment contracts for employees and leaders
Coordinate administrative tasks, invoicing, and purchase orders for the team
Act as the first point of contact for S344 application queries
Support People Advisory in managing internal people movements in line with policies
Prepare monthly and ad‑hoc reporting on people data
Assist with workplace investigations in line with policies and procedures
Coordinate traffic infringement breach processes
Attend meetings and take case notes where required
Liaise with union organisers to coordinate Right of Entry requests and maintain associated documentation
Support the Team Lead with Joint Consultative Committee materials, logistics, minutes, and action tracking
Assist with enterprise bargaining activities, including organising meetings and minute‑taking
Requirements:
Strong knowledge of contemporary HR and ER practices
Excellent communication, negotiation, and influencing skills
Ability to build relationships with employees, leaders, unions, and HR stakeholders
Sound judgement, multi‑tasking ability, and skill in prioritising work
Competence in IT systems and willingness to learn new applications
Team‑oriented mindset with strong professionalism and confidentiality
A tertiary qualification in Human Resources or a related field
Demonstrated understanding of HR/ER processes including interpreting enterprise agreements, legislation, employment conditions, awards, and policies
Significant experience in HR and employee relations providing advice on the above areas
Candidates must be Australian citizens or Permanent Residence to be eligible to apply
What we offer:
Access to benefits platforms with discounts at major retailers
Weekly pay runs
Exclusive access to roles before they go to market
Employee assistance programme, including counselling services