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Supporting, guiding, and coaching People Managers across Activate Group to effectively manage a variety of people issues in line with Group processes and HR best practice.
Job Responsibility:
Managing a variety of employee relations cases through to completion
Recording case updates on HR system and providing regular updates to key stakeholders
Upskill and coach People Managers on managing employee relations cases
Develop and deliver training to People Managers
Advise on relevant policies and processes
Managing recruitment campaigns from advert through to appointment and on-boarding
Build relationships with stakeholders
Develop a comprehensive understanding of Activate Group
Input into policy/process reviews and updates
Support People Operations Team with a variety of HR queries
Support on a range of projects to improve the team member experience
Provide advice to People Managers on non-complex health and safety queries
Act as an ambassador for the Group Values
Requirements:
Experience of managing a high-volume employee relations caseload within an HR shared service model
Experience of managing recruitment campaigns
Strong attention to detail with first class written and verbal communication skills
Good knowledge of UK employment law, relevant legislation and employee relations best practice
CIPD Level 5 qualified/working towards (or equivalent experience)
Nice to have:
Previous experience in a contact centre or bodyshop environment
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