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Paymentology Logo Paymentology · Human Resources

People Advisor

South Africa, Johannesburg · Job Posted February 16, 2026
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Job Description

We’re looking for a People Advisor to provide high-quality guidance, operational ownership, and practical problem-solving across the employee lifecycle. Acting as a trusted HR generalist, this role supports managers and employees with consistent advice, manages recurring and moderately complex people matters, and ensures the smooth execution of core People processes. Operating with a high degree of autonomy, the People Advisor serves as a reliable point of expertise within the People team and contributes to initiatives that enhance employee experience and organisational effectiveness.

Job Responsibility

  • Provide timely and accurate advice to managers and employees on core people topics
  • Manage end-to-end recurring and moderately complex employee relations cases
  • Apply sound judgement to balance policy, employment law principles, and contextual considerations
  • Own defined People processes end-to-end, including onboarding, offboarding, contract amendments, probation tracking, performance cycle administration, and employee documentation
  • Maintain accurate and compliant People data across systems
  • Identify inefficiencies in workflows and implement practical improvements
  • Lead or support People initiatives such as policy updates, benefits changes, system enhancements, manager enablement activities, and engagement projects
  • Collaborate closely with Finance, Payroll, Talent Acquisition, Legal, IT, and other stakeholders
  • Support the adoption of new tools or processes
  • Prepare People data, dashboards, and reports
  • Identify patterns within recurring issues, highlighting risks and opportunities for improvement
  • Advocate for a consistent and positive employee experience

Requirements

  • Strong HR generalist capability with experience handling recurring and moderately complex people matters
  • Working knowledge of HR processes, policies, and employment law principles, with the ability to apply them pragmatically
  • High attention to detail with strong organisational and prioritisation skills
  • Clear and confident communication skills, able to translate policies and decisions into practical guidance for stakeholders
  • Ability to operate independently while collaborating effectively across teams and functions
  • Bachelor’s degree or equivalent practical experience in Human Resources or a related field
  • 7–9+ years’ experience in HR advisory, people operations, or a similar generalist role
  • Experience using HRIS platforms, collaboration tools, and people reporting dashboards
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