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Pensions Team Leader

United Kingdom, West London 47.00 GBP / Hour · Job Posted June 15, 2026
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Job Description

Job Description Pensions Team Leader Location: West London (Hybrid Working) Rate: £47 per hour Umbrella Contract: 3 Months Ongoing Working Pattern: Monday to Friday, 9:00am – 5:00pm Office Attendance: Tuesdays and Wednesdays required in the office About the Role An exciting opportunity has arisen for an experienced Pensions Team Leader to join a busy Local Government Pension Scheme (LGPS) team in West London on an ongoing interim basis. This is a key leadership position supporting the Pensions Manager in the day-to-day operation of the retained pension client service, ensuring the effective delivery of pension administration services and maintaining high standards of compliance and customer service. We are seeking a knowledgeable LGPS professional who can bring expertise, leadership, and a proactive approach to help shape and develop a newly established team delivering services for the Councils Pension Fund.

Job Responsibility

  • Support the Pensions Manager in overseeing the day-to-day operation of the retained pension client service
  • Monitor the pension administrator's performance against agreed service standards and key performance indicators
  • Lead, manage and develop a team of Pension Advisors, ensuring high-quality service delivery and professional development
  • Oversee a range of pension administration activities, ensuring accuracy and compliance in all processes
  • Review and validate information provided to support the accurate maintenance of scheme member records
  • Work closely with scheme employers, monitoring and directing them to fulfil their responsibilities and obligations to the Pension Fund
  • Identify opportunities for service improvement and contribute to the ongoing development of pension processes and procedures
  • Ensure compliance with LGPS regulations, pension legislation, and internal governance requirements
  • Provide expert technical guidance on complex pension matters.

Requirements

  • Extensive experience working within the Local Government Pension Scheme (LGPS)
  • Previous experience leading or supervising a pensions administration team
  • Strong technical knowledge of LGPS regulations and pension legislation
  • Experience monitoring third-party pension administration contracts and service performance
  • Excellent stakeholder management and communication skills
  • Strong organisational skills with the ability to manage competing priorities
  • Proven ability to drive service improvements and support organisational change.

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