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Job Description Pensions Team Leader Location: West London (Hybrid Working) Rate: £47 per hour Umbrella Contract: 3 Months Ongoing Working Pattern: Monday to Friday, 9:00am – 5:00pm Office Attendance: Tuesdays and Wednesdays required in the office About the Role An exciting opportunity has arisen for an experienced Pensions Team Leader to join a busy Local Government Pension Scheme (LGPS) team in West London on an ongoing interim basis. This is a key leadership position supporting the Pensions Manager in the day-to-day operation of the retained pension client service, ensuring the effective delivery of pension administration services and maintaining high standards of compliance and customer service. We are seeking a knowledgeable LGPS professional who can bring expertise, leadership, and a proactive approach to help shape and develop a newly established team delivering services for the Councils Pension Fund.
Job Responsibility
Support the Pensions Manager in overseeing the day-to-day operation of the retained pension client service
Monitor the pension administrator's performance against agreed service standards and key performance indicators
Lead, manage and develop a team of Pension Advisors, ensuring high-quality service delivery and professional development
Oversee a range of pension administration activities, ensuring accuracy and compliance in all processes
Review and validate information provided to support the accurate maintenance of scheme member records
Work closely with scheme employers, monitoring and directing them to fulfil their responsibilities and obligations to the Pension Fund
Identify opportunities for service improvement and contribute to the ongoing development of pension processes and procedures
Ensure compliance with LGPS regulations, pension legislation, and internal governance requirements
Provide expert technical guidance on complex pension matters.
Requirements
Extensive experience working within the Local Government Pension Scheme (LGPS)
Previous experience leading or supervising a pensions administration team
Strong technical knowledge of LGPS regulations and pension legislation
Experience monitoring third-party pension administration contracts and service performance
Excellent stakeholder management and communication skills
Strong organisational skills with the ability to manage competing priorities
Proven ability to drive service improvements and support organisational change.