Job Description
As the Pensions Manager, you will lead and develop the Pensions Administration Team, ensuring the delivery of a high quality, member focused service. You will be accountable for the timely and accurate calculation of pension benefits across the full range of LGPS cases, including retirements, leavers, deaths, aggregations, transfers and estimates. Ensuring compliance with LGPS Regulations, statutory requirements and internal policies will be central to the role, alongside maintaining high standards of data quality and internal controls. You will have overall responsibility for the effective delivery of key annual processes, including Annual Benefit Statements, year end activities and the management of regulatory and scheme returns. In addition, you will oversee day to day casework, allocating and prioritising workloads, resolving complex or high risk cases, and providing expert technical guidance to the team. Continuous improvement will be a key focus, with responsibility for reviewing processes, driving efficiencies, and supporting system developments and automation where appropriate. You will also be the key person to deliver project based work like the Pensions Dashboard Project and other key regulatory changes from the Access and Fairness and Access and Protection updates. Acting as the principal point of contact for pensions administration matters, you will represent the Fund to internal and external stakeholders, including employers, advisors, auditors, software providers and regulatory bodies. You will also play a leading role in engaging with the wider LGPS community, sharing best practice and ensuring the Fund remains informed of legislative and regulatory change. Through effective leadership, stakeholder engagement and technical expertise, you will help ensure the Fund delivers a resilient, compliant and customer focused pensions administration service.
