Pega Solutions & AI-Powered Workflow Lead

• Lead the end-to-end design of Pega-based workflow solutions that are intuitive, scalable, and aligned with business goals
• Translate complex business requirements into clear, actionable solution designs
• Collaborate closely with engineering, design, and operations teams to ensure seamless implementation and a strong user experience
• Own and evolve the intake process for all workflow opportunities across the Chief Operating Office
• Evaluate proposed solutions for strategic alignment, feasibility, and potential impact
• Partner with finance and business stakeholders to develop compelling business cases and define success metrics
• Define and maintain the product roadmap for Pega GenAI-powered workflow solutions
• Prioritize features and enhancements based on business value, user feedback, and delivery capacity
• Drive agile collaboration across cross-functional teams to ensure timely, high-quality releases
• Act as the primary point of contact between business units, engineering teams, and external partners
• Facilitate workshops, demos, and feedback sessions to ensure alignment, transparency, and shared ownership of outcomes

5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Proven experience in digital product management with a focus on solution design, workflow optimization, and delivering measurable business outcomes
• Deep understanding of Pega solution architecture, including business process design and configuration best practices
• Hands-on experience with Pega GenAI features and how they can be applied to enhance workflow intelligence and automation
• Exceptional relationship management and communication skills, with the ability to engage both technical and non-technical stakeholders
• Familiarity with SaaS platforms and cloud-native solution design principles
• Experience analyzing workflow performance and identifying opportunities for optimization and variance reduction
• Strong grasp of enterprise integration patterns and user-centric design methodologies

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement