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The Applications Development Technology Lead Analyst is a mid-level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The role involves leading applications systems analysis and programming activities in addition to technical coordination and performance optimization.
Job Responsibility:
Contribute to complex design projects and has expert Pega8/Pega24 knowledge based on in-depth experience and history of successful projects on Pega Customer Service Applications
Manage technical implementation tasks to ensure work is delivered on-time
Use Pega8/Pega24 architecture, security model, and service interfaces to build effective software solution
Ensures that systems are built for change, are reusable, and are maintainable
Development support and design consultation for development activities
Effectively troubleshoot technical issues as they arise during the project life cycle
Performance monitoring, tuning and optimization
Interaction with the Production Support and Development Teams (Citi and Vendor) to deliver end-user support, defect resolution, etc.
Interaction with partner development, testing, and support teams to deliver end-to-end solutions
Requirements:
More than 4 years of experience with Pega7/Pega8/Pega24 versions
Domain knowledge of banking is preferable
SQL, HTML, and JavaScript experience a plus
RDBMS and Web technologies experience
Performance monitoring and tuning experience
CSSA (Certified Senior System Architect) certification and/or PEGA LSA (Lead System Architect) certification
Knowledge on Pega Smart Investigate/Customer Service/Dispute frameworks
4-6 years of relevant experience in Apps Development or systems analysis role related to Pega
Extensive experience system analysis and in programming of software applications
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Nice to have:
SQL
HTML
JavaScript
What we offer:
Equal opportunity employer policies
Access to Citi’s EEO policy statement
Accessibility support for persons with disabilities
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