Pega Administrator, Citi

Citi

Location:
United States, Irving ▼
Jacksonville

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

125760.00 - 188640.00 USD / Year

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Job Description:

The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Job Responsibility:

Manage and support Pega environments, ensuring alignment with organizational security policies
Execute installations, upgrades, hotfixes, and patching of Pega platforms and supporting components
Monitor application and server performance, availability, and capacity against defined SLAs and SLOs
Perform troubleshooting of environment and platform issues, including logs, agents, listeners, queue processors, and JVM performance
Oversee incident, problem, and change management processes in accordance with company standards
Manage user authentication, roles, access groups, and SSO integrations for security and compliance
Support backup, restore, disaster recovery, and high-availability configurations to ensure business continuity
Maintain comprehensive documentation for audit readiness
Support audits, compliance checks, vulnerability scans, and risk assessments

Requirements:

6+ years of relevant experience in Apps Development or systems analysis role
Strong expertise in Pega product deployments, upgrades, and environment maintenance across all stages (DEV, TEST, STAGE, PROD)
Proficiency in Pega Designer Studio and performance monitoring, including analysis of various Pega components
Experience with automation using Jenkins for CI/CD deployment pipelines
Hands-on experience with monitoring tools such as AppD and Splunk
Strong background in Unix/Linux administration and Oracle SQL
Experience with IBM WebSphere & Apache Tomcat for enterprise-scale Pega hosting
Hands-on experience with OpenShift/Kubernetes for containerized deployments
Proficiency with Bitbucket, JIRA, and ServiceNow for project and service management
Proven ability to collaborate effectively with cross-functional teams
Excellent communication, facilitation, and problem-solving skills
Bachelor's degree/University degree or equivalent experience

Nice to have:

Master's degree preferred
Pega CSA/CSSA (Certified System Architect / Certified Senior System Architect)
CKA (Certified Kubernetes Administrator) - Desirable

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays
discretionary and formulaic incentive and retention awards

Additional Information:

Job Posted:
September 09, 2025

Expiration:
September 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Pega Administrator