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An exciting opportunity has arisen in Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust's (CNTW) North Cumbria Locality. The role will be for a Peer supporter for the Memory and Later Life Services based at Lilyhall Business Centre in Workington. The Peer Supporter role is a vital part of our plan to continually improve the service that we provide. The role is aimed at people with personal lived experience of supporting and having responsibility for a friend or relative with dementia. The principal role of the post will be to support carers throughout their journey of supporting someone within our services following assessment, through to accessing care and treatment and beyond. This is a unique opportunity to work as part of a Clinical Team, utilising your personal experience to provide support, validation and hope for people following diagnosis, creating an opportunity to make a real difference in the lives of carers and families. The role focuses on creating trusting relationships whilst supporting carers to manage the challenges and changes that a caring role can bring following a diagnosis and throughout treatment. This will be a challenging, but rewarding role, working with a diverse range of people who are caring for anyone who has new or suspected memory problems, including those with a diagnosis of dementia, and people in later life who have anxiety, depression or psychosis made more complex by physical health needs.
Job Responsibility:
Supporting families and carers whilst their loved ones are within our service and throughout transitional periods
Advocate for carers in meetings, raising awareness, and influencing service culture
Use your lived experience thoughtfully, sharing relevant stories that can create a shared understanding between carers to help build a mutual connection
Co facilitate and develop therapeutic groups for carers and families and creating a safe space for sharing experiences
Working 1:1 with carers and families to offer appropriate individualised support and advice
Supporting with training sessions to educate people on the needs and experiences of carers
Managing and prioritising your workload independently
Have the ability to: Communicate through a range of different methods including face to face, telephone, email, and in group settings
Work collaboratively as part of a team as well as individually
Have a good level of self-awareness
Ability to manage and maintain professional boundaries
This service covers a wide area across Cumbria and this role will involve travelling across the county
Have an ability to use trust IT systems for recording patient or carer contacts
The use of online diaries and Microsoft teams to communicate with colleagues and join online meetings
Requirements:
Good level of secondary education
Commitment to complete the CNTW Peer Supporter Educational Programme
Understanding of personal values and beliefs
Good interpersonal and team-working skills
Ability to share personal story of recovery in a professional manner
Confidence in own skills and ability to draw upon own resilience and strengths to sustain own wellbeing
Ability to assist people to develop recovery and wellness plans
Ability to facilitate groups
Ability to deliver aspects of a planned training event
Ability and willingness to reflect on work practice and be open to constructive feedback
Ability to work in an enabling and creative way
Ability draw on own resilience while working with challenging situations
Ability to plan and prioritise workload
Ability to undertake breakaway skills
Commitment to putting recovery values and principles into practice
Belief that people can and do recover and that people can live a meaningful life in the present or absence of difficulties
Ability to seek support when needed
Enthusiasm towards and understanding of the specialist nature of the Peer Support role
Motivation towards the promotion and development of the role
Reliable and professional
Non-judgemental, tolerant, compassionate and respectful
Ability to meet the mobility requirements of the post
Nice to have:
Completion of Peer Support Specialist Training or other similar peer support training
Completion of Wellness Recovery Action Plan (WRAP) training
Completion of WRAP Educator training
Experience of WRAP or other recovery / person-centred planning tools
Knowledge of how the mental health and other health and social care systems operate
Understanding of issues affecting mental health and well-being
The ability to effectively challenge practice and language use
Ability to work as a bridge between service users / carers and clinical team