Peer Support Specialist Job at Alaska Addiction Rehabilitation Services (Wasilla)

Peer Support Specialist

As a valued member of the Behavioral Health Care Management Team, the Peer Suppo...

Location

United States

Salary:

40200.00 - 54570.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Certification as Peer Specialist or Recovery Peer Advocate - NYCPS
Demonstrated ability to manage a caseload and work effectively within a team, in a fast-paced environment
Work experience requiring effective communication and engagement skills, as well as healthy boundary-setting
Proficient computer skills, including a solid understanding of Microsoft Outlook, Word and Excel
Ability to travel around downstate New York which includes the 5 boroughs, Long Island, Orange County, and Westchester

Job Responsibility

Manages designated caseload of members who could benefit from Peer Support services, care coordination, and health navigation
Schedules and conducts multiple field-based visits per day (clustered by geographic areas)
Completes assessments and questionnaires to identify barriers and opportunities for intervention
Works telephonically when not in the field to make outreach calls and receive incoming calls to/from members regarding benefit questions/issues, care coordination, program inquiries, and connecting to their care manager
Generates referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement and maintenance of successful health outcomes
Liaise between service providers such as doctors, social workers, discharge planners, and community-based providers to ensure care is coordinated and care needs are addressed
Collaborate as part of the multi-disciplinary health care team to ensure care needs are addressed within members’ care plans and treatment is person-centered
Contributes to corporate goals through ongoing execution of member care plans and member goal achievement and successful coordination with local supports
Documents all encounters with providers, members, and vendors in the appropriate systems in accordance with internal and established documentation procedures
Occasional overtime as necessary

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Peer Support Specialist

Under the supervision of the SPGP Program Manager, the Peer Support Specialist (...

Location

United States , Worcester

Salary:

28.84 USD / Hour

Veterans Inc.

Expiration Date

Until further notice

Requirements

A minimum of a Bachelor's Degree in a related field is required. Documented military experience may be considered in lieu of educational requirements
Experience in peer support, outreach, case management support, or veteran services preferred
Demonstrated ability to engage diverse populations and work in community settings
Outstanding communication and strong interpersonal skills, including techniques for positive motivation, handling difficult people, and teamwork
Knowledge of the assigned community and available resources to persons needing services
Strong organizational and computer skills, including Microsoft Office
Valid driver's license and reliable transportation required, and the ability to travel frequently within the service area
Must be able to successfully pass a CORI/Background records check
Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered

Job Responsibility

Work in tandem with Case Managers to implement individualized service plans and reinforce social support goals through direct peer-to-peer engagement
Cultivate rapport with program participants to encourage engagement in activities that promote a sense of socialization, purpose, and involvement
Maintain consistent communication with Case Managers, providing qualitative and quantitative feedback on Veteran engagement and participation levels
Facilitate a consistent schedule of Internal and Outward-Facing Events of diverse social gatherings, including coffee hours, discussion groups, and educational sessions, featuring guest speakers to enhance Veteran engagement. Maintain a regularly updated social activity calendar for distribution to Veterans
Support the development and implementation of Veteran-led volunteer projects, fostering leadership skills and peer-to-peer social bonds

What we offer

health, dental, vision, 403B, paid time off, short/long term disability and life insurance
BCBS Medical, Dental, and Vision Insurance
Employer Paid Short and Long-Term Disability and Life Insurance
$2500 Medical Opt-Out program if you have medical coverage through another source
Retirement Plan (403B) with a $2000 Match
Flexible Spending Accounts
Tuition Reimbursement Program
Paid Parental Leave

Fulltime

Peer Support Specialist

Peer Support Specialist position at Atrium Health Behavioral Health Charlotte in...

Location

United States , Charlotte

Salary:

20.40 - 30.60 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School diploma or GED required
Bachelor's degree in a relevant human services field preferred (such as social work or psychology)
Preferred candidates will already have completed a Certified Peer Support Training Program
successful completion of the certification is required within 6 months of hire
Maintains peer support certificate per state standards
CPI and CPR required on a yearly basis for those working on an inpatient unit
Previous personal experience with the treatment of psychiatric illness is preferred
Previous experience working with the SPMI population preferred
Must have good therapeutic communication skills
Ability and willingness to work as a team member

Job Responsibility

Functions as a member of the interdisciplinary treatment team
Interacts with program participants and co-workers with empathy, and respect maintaining dignity and confidentiality
Demonstrates an understanding of the procedures for responding to a crisis both for the individuals served and person providing peer support services
Uses trauma sensitive communication skills to engage clients
Demonstrates the ability to conduct daily life skills groups following the guidelines and principles of Recovery and Trauma Informed Care
Educates the client with treatment team input regarding potential referral sources to coordinate services for clients
Demonstrates an understanding of HIPPA and obtains signed releases of information prior to sharing information
Demonstrates the ability to disengage from their relationship with whom they are working
Demonstrates the ability to document clearly, concisely, and accurately all individual and group meetings

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Peer Recovery Support Specialist

Westside Family Healthcare is a nonprofit organization that provides high qualit...

Location

United States , Wilmington

Salary:

Not provided

Westside Family Healthcare Inc

Expiration Date

Until further notice

Requirements

Certified as a Peer Recovery Support Specialist in the State of Delaware
High School Diploma or General Equivalency Diploma (G.E.D.)
Two years in recovery and/or lived experiences with mental health services and substance abuse
Awareness of the importance of recovery in living with a mental illness or addictions problem
One year or lived experience providing services to a culturally diverse population
Strong written and oral communication skills
Self-starter with the capability to work independently and collaboratively
Two years of experience using computers and Microsoft Office software
Ability to perform duties directly in the communities as needed
Verifiable good driving record and reliable transportation

Job Responsibility

Identify and assist patients in need of MOUD services through outreach to connect them and to keep them engaged in MOUD treatment and/or behavioral health services as appropriate
Collaborate and communicate progress and barriers with the PCP, Behavioral Health and the care team as needed to create and implement individualized care plans for patients
Model competency in recovery/wellness and create a compassionate, safe environment to discuss substance abuse treatment and discuss the positive benefits of long-term recovery
Assist patients and families with enhancement or acquisition of social and life skills, positive coping mechanisms, self-care and self-help skills
Recognize early signs of crisis to connect patients and families to appropriate services, including access to Narcan and Narcan training
Create and implement individual and group activities that will further enhance recovery process
Complete social determinants of health screenings to identify social and health related needs and connect patients to internal and/or community resources
Advocate for the social and emotional well-being of patients in recovery and their families within the healthcare system and the broader community
Maintain accurate and timely documentation in the electronic medical record
Document progress and treatment recommendations in EMR and the registry so that information is shared with medical providers, psychiatric consultants, and other treating providers

What we offer

Medical insurance (two plans to choose from)
Dental insurance (through Guardian Dental)
Vision insurance
Life insurance paid by Westside with the option to purchase more paid
Short-term disability paid for by Westside
Long term disability paid by the employee
A 401(k) retirement plan with a match
Supplemental insurances
Generous PTO package and flexibility to provide work/life balance

Partner Support Specialist

As a Partner Support Specialist, you will serve as the technical anchor, domain ...

Location

Mexico , Mexico City

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Leadership Background: Proven experience leading teams or initiatives, with a clear track record of executing projects, implementing workflows, and guiding peers
Advanced Problem Solver: Exceptional technical and analytical aptitude, with a knack for deconstructing complex operational issues and internal tool errors
Operations & Metrics Focused: Driven by data and continuous improvement
experience analyzing ticket trends to test and enhance internal workflows
Clear Communicator: Outstanding written and verbal communication skills, with the ability to provide clear explanations, detailed context for escalations, and structured guidance to the team
Documentation Champion: Highly organized with experience creating and maintaining comprehensive playbooks, macros, and internal training materials
Adaptable & Autonomous: Comfortable working in a fast-paced environment, taking full ownership of specialized workflows, and seamlessly collaborating across different support and product squads

Job Responsibility

Internal Escalation & Complex Resolution: Managing non-standard, complex, or sensitive cases that require dedicated follow-up, acting as the key reference point for resolving agent doubts and inquiries
Tool & Domain Expertise: Developing deep specialization in specific workflows and internal tools, acting as the definitive subject-matter expert (SME) for the team
Leadership & Training: Leveraging your leadership background to train and support Partner Support Representatives on edge cases, troubleshooting steps, and specialized workflows
Root Cause & Process Optimization: Investigating the underlying causes of complex cases, proposing structural fixes, and piloting new workflows and macros to proactively prevent repetitive problems
Documentation & Playbooks: Authoring and maintaining advanced documentation, knowledge base articles, and playbooks to upskill the wider team and streamline operations
Cross-Functional Projects: Driving internal workflow implementations, handling process alignment, and consistently reporting activity, metrics, and progress to assigned squads

What we offer

Attractive compensation package with room to grow
Attractive compensation package, including stock options to reward your contributions and growth
40% discount on all Fever events and experiences + free Candlelight voucher
Sura Savings Plan (Fondo de Ahorro): We help you build your future. Fever provides a 5% employer match on top of your fixed salary when you contribute 5%. This is an extra-legal benefit designed for your long-term goals
Private health and life insurance: GNP coverage 100% covered by Fever
Wellhub membership for gym and wellness access: paid by Fever up to the silver plan
Language learning support: English lessons

Fulltime

Business Relationship Support Specialist

Wells Fargo is seeking a Business Relationship Support Specialist in Middle Mark...

Location

United States , Tampa; Saint Petersburg

Salary:

60000.00 - 91000.00 USD / Year

Wells Fargo

Expiration Date

Until further notice

Requirements

2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Job Responsibility

Be accountable for a complex portfolio of customers
Share leadership role with managers to oversee a portfolio of accounts
Identify opportunity for process improvements within the portfolio
Review and analyze the decision process for customer accounts and evaluate the profitability and risk of designated portfolio
Verify compliance and report identified issues for resolution
Make decisions on complex customer issues
Partner with managers to resolve issues and provides status updates on implementations
Develop expertise in the policies, procedures, and compliance requirements
Handle complex customer issues which include escalation and resolution
Lead team and serve as a subject matter expert for the department

Fulltime

Certified Peer Specialist CORE/CCS–Youth

La Causa Inc. Social Services is dedicated to empowering youth and young adults ...

Location

United States , Milwaukee

Salary:

35796.28 - 40145.56 USD / Year

La Causa, Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Social Work or related field (Required)
Valid Wisconsin Peer Specialist Certification OR ability to obtain certification within 12 months of hire (Required)
At least one (1) year of experience working in a community-based setting
Strong cultural competency and interpersonal skills
Excellent verbal, written, and documentation skills across diverse populations
Strong critical thinking and problem-solving abilities
Highly organized with the ability to manage multiple priorities
Proficiency with Microsoft Office Suite
Ability to work flexible hours, including evenings and weekends as needed
Must pass all required background checks, including annual influenza vaccination

Job Responsibility

Provide Individual Support – Work one-on-one with youth to support their recovery goals using strength-based and person-centered approaches
Promote Recovery & Self-Direction – Share recovery knowledge and lived experience to empower youth in setting and achieving meaningful goals
Support Crisis Planning – Help individuals develop strategies to navigate and manage crises effectively
Connect to Resources – Link youth and families to community supports, services, and natural support systems
Encourage Team Engagement – Assist in building a network of supports, including family and community providers
Ensure Compliance – Complete timely documentation (progress notes, reports) and adhere to all legal, organizational, and contractual requirements
Build Relationships – Maintain strong communication and collaboration with families, providers, and team members
Mandated Reporting – Fulfill responsibilities as a mandated reporter in accordance with policy and law
Professional Development – Participate in meetings, supervision, and training opportunities
Be a Team Player – Collaborate with multidisciplinary team members to ensure coordinated care

What we offer

Comprehensive benefits and paid leave—including a day off for your birthday
Opportunities for professional development and career advancement

Fulltime

Enterprise Support Specialist

This is an overnight position. Shopify operates 24/7 to support merchants around...

Location

Canada

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

Background in premium support offerings, technical customer support, technical account management, or engineering-adjacent support in high-stakes, high-touch environments (enterprise B2B, platform/SaaS, payments, or commerce technology strongly preferred)
A documented track record of owning complex issues, which may include incidents involving third parties, ambiguous scope, and executive visibility—until resolution or correct handoff
Proven ability to learn technical skills
Experience mentoring, coaching, or raising the bar for peers
Strong technical troubleshooting abilities (certifications are a major plus)
Hands-on experience with AI tools and genuine excitement about new tech
Enhanced, executive communication skills with the flexibility to adjust tone and language to the audience
Proven ability to quickly ramp up to new tools and workflows
Flexibility for varied scheduling as we support merchants around the clock
Familiarity with web fundamentals (HTTP, DNS, SSL), API concepts (REST, GraphQL), and front-end basics (HTML, CSS, templating) is an asset. Experience reading logs or querying data to troubleshoot is a bonus, not a requirement

Job Responsibility

Deliver exceptional, executive-level support to merchants via chat, messaging, and phone
Collaborate with peers to share learnings, best practices, and solutions, raising the team’s collective expertise
Posses executive-level written and verbal communication
Critical thinking when context is incomplete, contradictory, or politically sensitive—without needing step-by-step scripts
Ownership in ambiguous, high-stakes situations
Master technical systems and translate complex concepts into clear guidance
Leverage AI tools to enhance problem-solving and improve our knowledge base
Continuously refine help documentation through our knowledge-centered service model
Adapt across products and channels, supporting merchants wherever needed

Fulltime

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Peer Support Specialist

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Peer Support Specialist

Peer Support Specialist

Peer Support Specialist

Peer Support Specialist

Peer Recovery Support Specialist

Partner Support Specialist

Business Relationship Support Specialist

Certified Peer Specialist CORE/CCS–Youth

Enterprise Support Specialist

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