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Peer specialist-first responder or veteran

United States, Oconomowoc · Job Posted March 10, 2026
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Job Description

The peer specialist serves as an advocate for first responders, military service members and veterans who are navigating various aspects of life during and after service. They offer peer support, using their own experiences, training and insights to help group members overcome obstacles, facilitate recovery and build the resilience of persons in recovery to achieve their goals. The Fire Watch peer specialists help first responders, service members and veterans to address their physical, intellectual, emotional, social and spiritual needs to facilitate and maintain wellness throughout the behavioral health recovery process. The peer specialist will also be responsible for outreach activities, growing the program by making connections with the community. The peer specialist may support with organizing events that will lead to further visibility of the program.

Job Responsibility

  • Provide peer support virtually
  • Provide one-on-one and group peer support services to patients who are first responders, military service members and veterans in the virtual environment
  • Assist patients in navigating the virtual environment to ensure engagement with programming
  • Advocate for the needs and rights of patients within the healthcare system, social services, and other relevant agencies
  • Assist patients in accessing and navigating resources and services such as healthcare, housing assistance, employment support, education benefits, and legal aid
  • In collaboration with the treatment team, provide support to patients experiencing crises
  • Conduct outreach activities to raise awareness about first responder, military and veteran issues and available support services in the community
  • Collaborate with other professionals to ensure comprehensive care for patients
  • Create an environment of respect for peers
  • Demonstrate understanding of how trauma affects mental health and substance use disorder recovery
  • Observe behavior that might indicate difficulty adapting or responding to treatment and report concerns to treatment team
  • Encourage peers to focus on their strengths
  • Provide support for addiction and mental health recovery to assigned patients
  • Interact with patients, conducting coordinated one-on-one sessions
  • Implement components of the patient’s individualized, interdisciplinary treatment plan
  • Report and record patient’s behaviors, interactions, responses to clinical interventions, and progress
  • Understand and implement daily patient activities and collaborate with Fire Watch staff
  • Maintain accurate and confidential records of interactions with patients
  • Serve as a case manager for patients as assigned by treatment team
  • Initiate and maintain collateral contacts as assigned
  • Coordinate therapy planning and discharge planning as assigned

Requirements

  • First Responder or Veteran Status: Must have served in the military with an honorable discharge from military service
  • Associates degree required, preferably in psychology or a related field
  • Lived Experience: Have personal experience with overcoming challenges related to military or first responder service and navigating through those challenges
  • Peer Support Training: Completion of a peer support training program or certification required, preferably with a focus on veterans
  • Demonstrated Communication Skills: Strong interpersonal and communication skills, with the ability to establish rapport and build trust with fellow service members and Veterans
  • Demonstrated Empathy and Compassion: Demonstrates empathy, compassion, and nonjudgmental attitude towards individuals facing difficulties

Nice to have

  • Preferred experience with meaningful family/friend relationships, social involvement in community groups, religious or civic organizations or veteran groups
  • Demonstrated Knowledge of Resources preferred: Familiarity with resources and services available to First Responders and Veterans, including government benefits, healthcare options, and community-based support programs

What we offer

  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

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