Peer Recovery Specialist Jobs

firsthand

Location:
United States, Richmond

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

22.00 USD / Hour

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Job Description:

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. The firsthand Guide is a critical role in our peer-led model, responsible for outreach, engagement, and ongoing support of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness.

Job Responsibility:

Perform community outreach to individuals with serious mental illness, including visiting their homes and other locations within the local community where they spend time
Empower individuals to identify and pursue their personal recovery goals by modeling and teaching safe and healthy coping strategies
Engage in care coordination to identify health related social needs and connect individuals with local resources to address needs
Assist with gathering information required for obtaining benefits and services and facilitate warm hand-offs to other team members for assistance in navigating SSI/SSDI benefits and self-management support
Address immediate follow-up needs identified by care team providers such as hospital post-discharge follow-up and support
Promote and monitor individuals' adherence with their care plan and provide motivational interviewing to support medication and treatment adherence

Requirements:

Empathy, compassion, and approachability
A flexible, growth mindset
Excellent listening, communication, and interpersonal skills
Personal knowledge of recovery
Patience and persistence
Desire to help people in need and support their path to wellness
Comfort working as part of a multidisciplinary team
Intermediate computer skills
Lived experience with SMI and/or SUD
Qualified as a Community Health OR eligible and willing to complete coursework within first 3 months and pursue certification as soon as possible but no later than 1 year of employment
Ability to operate a vehicle including a driver’s license that is active and in good standing
must be eligible to drive under Company insurance policy
Intermediate working knowledge using Google Workspace Programs specifically Gmail, Sheets, and Docs
Exceptional communication & interpersonal skills with the ability to build rapport with internal and external customers and stakeholders
Decision making skills regarding own work approach/priorities, and work assignments, standards and resources
Ability to multi-task and work in a very fast-paced environment
Strong understanding and respect of all cultures and demographic diversity

Nice to have:

Prior experience performing direct in-person outreach and engaging individuals with SMI
Currently holds Peer Recovery Specialist Certification
Expertise in recovery education and coaching
Knowledge of a whole health approach to peer support
Knowledge of a trauma-informed approach to peer support
Knowledge of local community resources, behavioral health system, and criminal justice system, including mental health and drug courts
Desire to learn more about a broad range of health conditions

What we offer:

Equity (or a special incentive program for clinical roles) and performance bonus potential
Physical and mental health, dental, vision
401(k) with a match
16 weeks parental leave for either parent
15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond)
Supportive and inclusive culture

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Peer Recovery Specialist