Pe - follow up specialist

• End-to-End Enrollment Management
• Compliance & Regulatory Adherence
• Issue Resolution & Escalations—Investigate and resolve complex enrollment issues—rejections, NPI/taxonomy discrepancies, retro-effective enrollment, and portal conflicts
• Serve as a point of escalation for difficult payer inquiries
• Coordinate with internal Quality, Credentialing, and Provider Data teams to address blockers
• Process Improvement—Identify inefficiencies in the enrollment workflow and recommend enhancements to reduce turnaround time and improve accuracy
• Support automation and system-improvement initiatives
• Contribute to building standardized templates and best practices
• Mentorship & Team Support—Guide and mentor junior Analysts to improve their technical and process knowledge
• Provide feedback through reviews, quality checks, and coaching discussions
• Participate in team huddles, calibrations, and performance alignment meetings
• Documentation & Reporting—Maintain accurate records within CRM, internal workflow tools, payer portals, and tracking sheets
• Generate periodic reports on submissions, status updates, pending items, and escalations
• Ensure documentation meets audit and compliance expectations

Minimum 2+ years of hands-on experience in Payer Enrollment—Commercial or Medicaid, depending on the requirement