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The Services Engineer, PCRF support all aspects of the environment (hardware, OS, application) and provides system administration, operational support, problem resolution, hardware and software installations and upgrades as required.
Job Responsibility:
Provide Applications and system health and performance monitoring, including responding to position issues
Document standards, operating and technical procedures for the system(s) and acts as technical resource to technical support group and Network Operation group to diagnose, remediate and correlate system problems
Resolve problems, determine root cause, and delivery known solutions with a high level of satisfaction
Perform additional duties as assigned
Requirements:
Bachelor’s Degree in Computer Science or equivalent experience required
At least 5 years of professional experience in a production supported Linux environment required
Experience in scripting, shell, Pearl, python or equivalent from an automation and monitoring standpoint required
At least 5 years of relevant work experience in IP or Wireless telecommunications required
High proficient with communications and data network protocols, parameters, and interfaces:S11,Gn,Gi,Gx,Gy, RX
Expert level knowledge of Policy and Control Charging Functions
In-depth working knowledge of network protocol analyzers such as Wireshark
Knowledge of Virtualized Platform/Cloud Native
Nice to have:
Experience with 3GPP Policy control (PCEF, PCRF) and VMWare virtualization is preferred
In-depth understanding of LTE, IMS/VoLTE and their respective call flows, this includes Diameter and Radius is preferred
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