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We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.
Job Responsibility:
Install, configure, and upgrade computers, printers, and peripheral devices
Diagnose and resolve hardware, software, and network connectivity issues
Provide technical support to end users via help desk tickets, phone, or in-person
Perform system maintenance such as software updates, virus scans, and data backups
Set up and manage user accounts, permissions, and security settings
Maintain accurate inventory records for IT equipment and licenses
Document troubleshooting steps, solutions, and IT support procedures
Assist with the rollout of new technology, including hardware, operating systems, and applications
Coordinate equipment repairs with vendors as necessary
Stay up to date with current trends and best practices in IT support
Requirements:
High school diploma or equivalent required
Associate degree in Information Technology or related field preferred
CompTIA A+ or similar IT certification preferred
1+ years of experience in PC support or technical support role
Strong knowledge of Windows and/or Mac operating systems
Familiarity with common office productivity software and network troubleshooting basics
Excellent problem-solving and communication skills
Ability to work independently and prioritize multiple tasks
Physical ability to lift and move computer equipment as needed
Nice to have:
Associate degree in Information Technology or related field
CompTIA A+ or similar IT certification
What we offer:
Medical, vision, dental, and life and disability insurance
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