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We are looking for an experienced PC Technician to join our team on a long-term contract basis in Harrisburg, Pennsylvania. In this role, you will be responsible for providing essential technical support and ensuring smooth operations for our medical staff and internal IT systems. This is a unique opportunity to work independently while collaborating with remote support teams when necessary.
Job Responsibility:
Deliver on-site technical assistance to medical staff, addressing hardware and software issues promptly
Collaborate with remote support teams across the country to resolve complex technical challenges
Troubleshoot and resolve problems within a Windows-based environment
Manage user accounts, including creation and maintenance
Ensure consistent deskside support for employees to enhance productivity
Diagnose and repair hardware malfunctions effectively
Provide guidance and training to users on system functionalities
Maintain documentation of technical issues and resolutions for future reference
Monitor system performance to prevent downtime and optimize efficiency
Requirements:
Proficiency in Microsoft Windows operating systems
Strong ability to troubleshoot and resolve technical issues
Experience in creating and managing user accounts in Active Directory
Familiarity with deskside support in environments requiring attention to detail
Solid understanding of hardware diagnostics and repair
What we offer:
medical, vision, dental, and life and disability insurance