This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness.
Job Responsibility:
Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform
Reimage workstation hardware and install a clean operating system to align devices with current technical standards
Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment
Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services
Follow established deployment procedures at each site to complete device setup accurately and efficiently
Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed
Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion
Requirements:
Experience supporting desktop or laptop deployments in a hands-on technical environment
Working knowledge of computer hardware, peripheral setup, and general associated hardware troubleshooting
Familiarity with operating system installation, device reimaging, and end-user workstation configuration
Ability to support cable connections and basic workstation setup as part of device deployment activities
Experience working with Dell Technologies systems and Apple devices in a support capacity
Comfortable assisting users with authentication tools, cloud-based file access, and browser or profile-related data migration
Strong communication skills and the ability to follow documented processes with accuracy and consistency