PC Technician

• Complete scheduled installations, service requests, and urgent support visits at client locations within the Sacramento, California area
• Diagnose and resolve entry- to mid-level technical issues involving computer hardware, network connectivity, telecommunications equipment, and end-user devices
• Travel to customer sites within an assigned local radius and manage appointments effectively within designated service windows
• Install, route, and terminate structured cabling, including CAT5 and CAT6, while maintaining clean and organized work areas
• Coordinate with remote support teams through collaboration platforms such as Slack to troubleshoot issues and confirm next steps when additional assistance is needed
• Deliver detail-oriented onsite service by communicating clearly with clients, setting expectations, and ensuring work is completed to a high standard
• Support technology deployments across commercial environments such as retail locations, hospitals, dental offices, and other business facilities
• Maintain accurate updates on field activity, service progress, and issue resolution while working with minimal supervision
• Contribute to additional low-voltage, telephony, AV, or fiber-related tasks when project needs require broader technical support

• Hands-on experience troubleshooting computer hardware, network-connected devices, and related peripheral systems
• Working knowledge of IT and telecom installations, including structured cabling and CAT5/CAT6 termination
• Ability to operate independently in the field and make sound technical decisions without close day-to-day oversight
• Strong verbal and written communication skills with a detail-oriented, customer-focused approach
• Familiarity with collaboration and support tools such as Slack in a technical service environment
• Flexibility to manage changing schedules, multiple service types, and varied client-site conditions
• Experience with associated hardware, cable installation, Dell technologies, and Apple devices
• Additional exposure to fiber, audiovisual systems, IP or traditional telephony, low-voltage systems, or lift operation is a plus

Additional exposure to fiber, audiovisual systems, IP or traditional telephony, low-voltage systems, or lift operation is a plus

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan