PC Technician

• Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly
• Install, update, and maintain software applications, operating systems, and security patches on desktop systems
• Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner
• Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability
• Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed
• Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage
• Maintain detailed records of support requests, resolutions, and common issues for future reference
• Ensure that PCs are in compliance with security policies, including antivirus and system security updates

• Prior experience as a PC Technician or in a similar technical support role is beneficial but not mandatory
• Strong knowledge of desktop hardware, software, and operating systems (e.g., Windows, macOS)
• Proficiency in troubleshooting hardware and software issues
• Excellent communication and interpersonal skills
• IT-related certifications (e.g., CompTIA A+) are a plus
• Ability to work independently and as part of a team
• Strong problem-solving skills and attention to detail

IT-related certifications (e.g., CompTIA A+)

• Access to top jobs
• Competitive compensation and benefits
• Free online training
• Medical, vision, dental, and life and disability insurance
• 401(k) plan