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We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption.
Job Responsibility:
Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator
Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge
Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed
Assist employees with signing in to newly prepared devices and confirm successful access to their accounts
Move user files from cloud storage into the required organizational environment and verify availability of work-related resources
Test core applications and services after setup to ensure each user can perform daily job functions without issue
Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team
Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location
Requirements:
Hands-on experience supporting desktop or laptop deployments in an enterprise environment
Familiarity with PC hardware, associated peripherals, and general computer troubleshooting
Ability to perform operating system installations, device wiping, and workstation reimaging
Experience assisting end users with account access, authentication tools, and cloud-based file synchronization
Working knowledge of hardware platforms such as Dell technologies and Apple devices
Comfortable following structured processes and completing repetitive technical tasks with accuracy
Strong communication skills with the ability to assist users in person during onsite support activities
What we offer:
Medical, vision, dental, and life and disability insurance