PC Technician, Robert Half

Robert Half

Location:
United States, Austin

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled PC Technician to join our team on a contract basis in Austin, Texas. In this role, you will provide technical support by installing, maintaining, and troubleshooting computer systems, hardware, and software within a Windows Microsoft environment. This position is ideal for someone who excels in problem-solving and delivering exceptional customer service while ensuring seamless system performance.

Job Responsibility:

Install, configure, and repair Windows-based desktops, laptops, and peripherals
Perform routine updates and maintenance for Windows operating systems
Diagnose and resolve basic network connectivity issues
Conduct hardware upgrades, software patches, and antivirus management
Maintain accurate documentation of inventory, support tickets, and troubleshooting processes
Adhere to organizational security policies by managing user accounts
Collaborate with IT team members to escalate complex issues
Provide technical assistance to users
Replace or repair computer components
Optimize system performance by identifying and addressing inefficiencies

Requirements:

High school diploma or equivalent
Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred
At least 1-3 years of experience in PC support or similar role within a Windows Microsoft environment
Proficiency in Windows operating systems including Windows 10 and Windows 11
Familiarity with Microsoft Office Suite and Microsoft 365 administration
Basic knowledge of Active Directory, Group Policy, and network troubleshooting
Experience in hardware repair and replacement including components such as hard drives and power supplies
Certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate preferred
Strong customer service skills and ability to communicate technical information effectively

Nice to have:

Associate's or Bachelor's degree in IT, Computer Science, or related field
Certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Additional Information:

Job Posted:
August 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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PC Technician