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Provide PC workstation support to the computer user population. Assume responsibility for the installation and correction of hardware and software problems at the end-user level. Ensures adherence to Hospital and Departmental Policies and Procedures. No patient care assignment.
Job Responsibility
Provide PC workstation support to the computer user population
Assume responsibility for the installation and correction of hardware and software problems at the end-user level
Ensures adherence to Hospital and Departmental Policies and Procedures
No patient care assignment
STANDARDIZATION - Participate in the Hospitals hardware and software standardization efforts as appropriate and assigned
INSTALLATION - Responsible for the installation and implementation of PC and Workstation systems as they pertain to PC's
ASSIST - Assist PC and Workstation users with hardware/software and network problems as they pertain to PC's
ASSIST - Responsible for assisting in the implementation of the client side of PC Client/Server applications
DOCUMENT - Prepare documentation for computer programs modified and developed
ASSEMBLE - Ability to completely disassemble and reassemble PC hardware with minimal assistance
ASSIST - Provide assistance to IT Analysts in finding suitable resolutions to hardware and software problems
MAINTENANCE - Assist in the care and maintenance of department facilities, equipment, and supplies
DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
Requirements
Vocational or Technical
Related - Post High School
Computer science, electronics or related field 2 years directly related experience