Pbx operator Job at Chartwell Hospitality (Nashville)

Communications Specialist I

Operates telecommunications or radio equipment to provide operator or dispatch s...

Location

United States , Charleston

Salary:

Not provided

MUSC Health

Expiration Date

Until further notice

Requirements

High School Degree or Equivalent
0-6 months work experience
Operate telecommunications or radio equipment
Provide operator or dispatch services
Serve as PBX or Centrex attendant
Train PBX or Centrex attendants
Serve as shift supervisor
Prepare work schedules
Operate radio or teletype equipment
Receive and transmit routine and emergency radio, telephone and teletype traffic

Job Responsibility

Operates telecommunications or radio equipment to provide operator or dispatch services
Serves as a PBX or Centrex attendant
Trains PBX or Centrex attendants
Serves as shift supervisor
prepares work schedules for other attendants
Operates radio or teletype equipment
Receives and transmits routine and emergency radio, telephone and teletype traffic
Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements

Fulltime

Communications & Reservations Supervisor

The CORE Supervisor supports the CORE Manager in leading the daily operations of...

Location

Hungary , Budapest

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum two years of experience in Reservations, PBX, Front Office, or a similar guest contact role within hospitality
A passion for hospitality and delivering exceptional guest service
Strong communication skills with excellent phone etiquette and professional written correspondence
Ability to multitask, stay organized, and perform well in a dynamic, fast-paced environment
Leadership mindset with a proactive and solution-oriented approach
Strong computer skills including Microsoft Office (Excel, Word, PowerPoint)
Solid knowledge of Opera PMS or similar hotel systems is preferred
Basic financial knowledge (e.g., commission calculations or proforma preparation) is considered an advantage
Fluency in English
additional languages are a plus

Job Responsibility

Support the CORE Manager in overseeing the daily operations of the CORE Department, ensuring departmental procedures and service standards are consistently maintained
Provide day-to-day supervision of the CORE team, ensuring productivity, accuracy, and exceptional guest service across all communication and booking channels
Oversee reservations received through all distribution channels including Brand Website, GDS, and third-party platforms, ensuring accuracy and proper processing
Supervise PBX operations, ensuring all incoming calls are handled professionally and efficiently, and directed appropriately
Respond to guest inquiries and reservation requests via phone, email, chat, and other communication platforms in a professional and timely manner
Monitor upcoming arrivals and reservation activity during high-demand periods to proactively manage potential wash, attrition, or booking discrepancies
Maintain accurate tracking of reservations data including pick-up, cancellations, no-shows, and booking sources
Conduct quality checks including call monitoring, reservation audits, and process reviews to ensure adherence to service and brand standards
Support the resolution of guest concerns, booking discrepancies, or service issues with a focus on achieving guest satisfaction
Act as the point of contact for the department in the absence of the CORE Manager and ensure smooth daily operations

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Annual Bonus
Private Health Insurance
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort based on your tenure with the company
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
50% discount in Múzsa Bar and Kollázs Restaurant
Employee Assistance Program

Fulltime

Pbx operator

POSITION SUMMARY/RESPONSIBILITIES Assists in operating a multiple position telep...

Location

United States , San Antonio

Salary:

17.70 - 19.50 USD / Hour

University Health

Expiration Date

Until further notice

Requirements

High school diploma or its equivalent is required
Specialized training in operation of multi-positioned telephone switchboard is preferred
Six months as an operator on a multi-position switchboard and familiarity with radio paging systems is required
Two years or more of aforementioned experience with experience in a hospital or related health care setting is preferred
Six months experience with IDX patient census software is preferred
One year experience with Windows Office is preferred
Six months experience with MIR3 electronic notification system and/or a physician on-call system is preferred

Job Responsibility

Assists in operating a multiple position telephone switchboard
Handles emergency stat calls and uses desktop computer software to carry out notification of staff, to access inpatient census to assist callers, and to assist in clerical and other incidental activities
Performs telecommunication operations and related activities in accordance with Health System policies ensuring prompt, efficient and courteous handling of all calls
Provides competent assistance in preparing charges, toll call and other records
Maintains good guest and working relationships

Fulltime

Pbx operator guest response center

Responsible for providing information to guests and visitors via the telephone w...

Location

United States , Captiva

Salary:

22.00 USD / Hour

South Seas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent and/or experience in a hotel or related field is preferred
Experience in clerical/administrative duties/roles preferred
Must have a valid driver’s license, motor vehicle background check will be completed
Excellent communication and customer service skills, data entry skills, and ability to operate office equipment
Ability to work without supervision
Must be able to sit for long periods of time and be comfortable to work in fast paced environments

Job Responsibility

Receives and screens incoming telephone calls within 3 rings, providing factual information which may require the interpretation of policies and procedures
takes messages or refers the caller to the proper person/department
Ensures privacy of guests, owners and staff as outlined in hotel standards
Administers guest voice mail systems
Maintains and updates regional/international directories and telephone A-Z reference guide
Ensures relevant group check-out is communicated
Pages guests for telephone calls per established policy
Maintains awareness of hours of operation for all entities with the hotel as well as daily functions
Assists with front office duties as needed
Maintains awareness of room details in order to process reservation requests or cancellations if needed

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs
Complimentary Shift Meal

Fulltime

Pbx operator

The PBX Operator serves as the primary voice of the hotel, acting as the central...

Location

Cayman Islands , Grand Cayman

Salary:

6.56 KYD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college coursework in hospitality preferred
Minimum 1–2 years of experience in a high-volume PBX, switchboard, or customer service/call center environment (luxury hotel experience strongly preferred)
Fluency in English (verbal and written)
additional languages (Spanish, French, Mandarin, etc.) a plus
Exceptional telephone etiquette with a clear, pleasant, and professional speaking voice
Strong listening skills and ability to remain calm and courteous under pressure
Excellent problem-solving abilities and a genuine desire to exceed guest expectations
Proficient with hotel PBX systems (e.g., Mitel, Avaya, Cisco, Opera Cloud PMS integration) and basic computer applications (Microsoft Office, email, internet)
Thorough knowledge of hotel layout, services, amenities, and surrounding area attractions

Job Responsibility

Answer all incoming internal and external telephone calls within three (3) rings with a warm, professional greeting
Efficiently operate the telephone switchboard (PBX system), accurately transferring calls, placing guests on hold when necessary, and taking detailed, legible messages
Provide courteous, knowledgeable assistance to guests regarding hotel services, facilities, hours of operation, key personnel, in-house events, room amenities, and local attractions
Respond promptly and effectively to guest inquiries, concerns, and complaints
resolve issues independently whenever possible or escalate to the appropriate department/manager
Process wake-up calls accurately and verify completion as required
Handle emergency calls according to established hotel protocols (fire, medical, bomb threats, etc.) and notify management/security immediately
Monitor and respond to room status updates, special requests (DND, privacy, VIP, late check-out, etc.), and maintain accurate logs
Coordinate with Housekeeping, Front Office, Engineering, Room Service, and other departments to relay guest requests, maintenance issues, and special needs
Assist with basic concierge services including restaurant reservations, transportation arrangements, theater tickets, and recommendations

What we offer

robust wage package
excellent benefit plans
professional development
generous bonuses
travel perks
opportunity to grow across a portfolio of 100 hotels and resorts
comprehensive health insurance
retirement plans
paid time off
on-site wellness programs

Fulltime

Pbx operator

The PBX Operator serves as the primary voice of the hotel, acting as the central...

Location

Cayman Islands , Grand Cayman

Salary:

6.00 CI$ / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college coursework in hospitality preferred
Minimum 1–2 years of experience in a high-volume PBX, switchboard, or customer service/call center environment (luxury hotel experience strongly preferred)
Fluency in English (verbal and written)
additional languages (Spanish, French, Mandarin, etc.) a plus
Exceptional telephone etiquette with a clear, pleasant, and professional speaking voice
Strong listening skills and ability to remain calm and courteous under pressure
Excellent problem-solving abilities and a genuine desire to exceed guest expectations
Proficient with hotel PBX systems (e.g., Mitel, Avaya, Cisco, Opera Cloud PMS integration) and basic computer applications (Microsoft Office, email, internet)
Thorough knowledge of hotel layout, services, amenities, and surrounding area attractions

Job Responsibility

Answer all incoming internal and external telephone calls within three (3) rings with a warm, professional greeting, always using the approved script and proper telephone etiquette
Efficiently operate the telephone switchboard (PBX system), accurately transferring calls, placing guests on hold when necessary, and taking detailed, legible messages when required
Provide courteous, knowledgeable assistance to guests regarding hotel services, facilities, hours of operation, key personnel, in-house events, room amenities, and local attractions
Respond promptly and effectively to guest inquiries, concerns, and complaints
resolve issues independently whenever possible or escalate to the appropriate department/manager while maintaining 100% guest satisfaction
Process wake-up calls accurately and verify completion as required
Handle emergency calls according to established hotel protocols (fire, medical, bomb threats, etc.) and notify management/security immediately
Monitor and respond to room status updates, special requests (DND, privacy, VIP, late check-out, etc.), and maintain accurate logs
Coordinate with Housekeeping, Front Office, Engineering, Room Service, and other departments to relay guest requests, maintenance issues, and special needs in a timely manner
Assist with basic concierge services including restaurant reservations, transportation arrangements, theater tickets, and recommendations for dining, shopping, entertainment, and local points of interest

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities
robust wage package
excellent benefit plans
professional development

Fulltime

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...

Location

United States , Covington

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system
Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.

Job Responsibility

Provide quality guest services that include registration and check-out, PBX operations, mail and message service
Be accurate with daily accounting procedures
Use essential hospitality standards at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname
Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report

Fulltime

Pbx operator

Imagine being the heartbeat of a prestigious hotel, where your voice is the firs...

Location

United States , Nashville

Salary:

Not provided

Chartwell Hospitality

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
experience in hospitality is preferred, but not required
clear and effective communication
ability to think critically and make decisions quickly
a proactive approach, always a step ahead in service
keen to meet deadlines and handle workplace challenges competently
adept at understanding and solving complex issues efficiently
must have a good grasp on numbers and basic financial transactions

Job Responsibility

Handle incoming calls with a polite and efficient manner, directing them with ease to their intended destination
answer queries and anticipate the needs of callers
multi-tasking
keep operations running smoothly

What we offer

Generous hotel and travel discounts
comprehensive health coverage (Medical, Dental, Vision)
life and supplemental insurance
options for Long/Short term disability
401-K plan
continual opportunities for professional development
competitive compensation and incentives

Fulltime

Pbx operator

Chartwell Hospitality

Location:
United States , Nashville

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 01, 2026

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