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Pbx operator

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Chartwell Hospitality

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Location:
United States , Nashville

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Pivotal PBX Operator Role at Hilton BNA Nashville Airport - Elevate Guest Experiences in Music City! Join the heartbeat of hospitality at Hilton BNA Nashville Airport Terminal, where your voice becomes the warm welcome for travelers worldwide. Located in the vibrant and culturally rich city of Nashville, TN, this role offers a unique blend of professional growth and the lively essence of Music City. Become part of a renowned brand that embodies Southern hospitality and global excellence. At Hilton BNA, your role is pivotal. You’ll connect guests from all over the world, offering reassurance and expert guidance, whether it’s booking a room or providing local directions. Be the trusted voice that enhances their Nashville experience.

Job Responsibility:

  • Handle incoming calls with grace and efficiency, directing them seamlessly to their destinations
  • anticipate needs and think on your feet to ensure smooth operations and exceptional guest satisfaction
  • multi-tasking and quick decision-making

Requirements:

  • A high school graduate or equivalent
  • hospitality experience is an advantage, but not a necessity
  • clear communication is second nature
  • critical thinker with rapid decision-making abilities
  • proactive individual, always anticipating service needs
  • adept at meeting deadlines and overcoming challenges
  • capable of solving complex issues efficiently
  • comfortable with numbers and basic financial transactions

Nice to have:

hospitality experience is an advantage, but not a necessity

What we offer:
  • Generous hotel and travel discounts
  • Comprehensive health coverage: Medical, Dental, Vision
  • Life and supplemental insurance
  • Options for long/short term disability
  • 401-K plan for your future security
  • Continuous professional development opportunities
  • Competitive compensation and incentives that recognize your hard work

Additional Information:

Job Posted:
February 01, 2026

Work Type:
On-site work
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