Pbx operator Job at Pyramid Global Hospitality (Grand Cayman)

Hospital Operator

Glendale Memorial Hospital & Health is seeking a highly skilled, approachable, a...

Location

United States , Glendale

Salary:

24.00 - 29.10 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Three to six months hospital PBX, or other business PBX experience, or telephone company required

Job Responsibility

Primary point of contact in a high-volume, fast-paced hospital environment
Manage all incoming communication, from patient inquiries to staff requests
Ensure an overwhelmingly positive initial experience for patients and visitors
Act as the central facilitator for the smooth, accurate, and timely flow of information between all parties (patients, families, clinical, and administrative teams)
Uphold the hospital’s commitment to excellent patient care and operational clarity

What we offer

Medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Parttime

New

Pbx operator guest response center

Responsible for providing information to guests and visitors via the telephone w...

Location

United States , Captiva

Salary:

22.00 USD / Hour

South Seas

Expiration Date

Until further notice

Requirements

High school diploma or equivalent and/or experience in a hotel or related field is preferred
Experience in clerical/administrative duties/roles preferred
Must have a valid driver’s license, motor vehicle background check will be completed
Excellent communication and customer service skills, data entry skills, and ability to operate office equipment
Ability to work without supervision
Must be able to sit for long periods of time and be comfortable to work in fast paced environments

Job Responsibility

Receives and screens incoming telephone calls within 3 rings, providing factual information which may require the interpretation of policies and procedures
takes messages or refers the caller to the proper person/department
Ensures privacy of guests, owners and staff as outlined in hotel standards
Administers guest voice mail systems
Maintains and updates regional/international directories and telephone A-Z reference guide
Ensures relevant group check-out is communicated
Pages guests for telephone calls per established policy
Maintains awareness of hours of operation for all entities with the hotel as well as daily functions
Assists with front office duties as needed
Maintains awareness of room details in order to process reservation requests or cancellations if needed

What we offer

Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs
Complimentary Shift Meal

Fulltime

At Your Service

Join a team that brings the spirit of Arabia to life, crafting experiences as un...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Speaks clearly, distinctly, and with a friendly, courteous tone
Uses listening skills to put callers at ease and obtains accurate, complete information
Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments
Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events
Provides a paging service for hotel guests and employees
Process guest wake-up calls
Follow company and department safety and security policies and procedures
Maintain awareness of undesirable persons on property premises
Follow property specific procedures for handling emergencies
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel

Job Responsibility

Answers incoming calls
Directs call to guest rooms, staff, or departments through the switchboard or PBX system
Places outgoing calls
Receives messages and deliver the same in timely and efficient manner
Logs all service requests, defects, incidents in GXP
Provides information about hotel services to guests
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor

What we offer

On-property accommodation
Full-board meals
Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family
Comprehensive medical and life insurance coverage
All the tools, resources, and support you need to excel every day
Career with limitless horizons
Professional growth and mentorship

Fulltime

New

Pbx operator

The PBX Operator serves as the primary voice of the hotel, acting as the central...

Location

Cayman Islands , Grand Cayman

Salary:

6.56 KYD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college coursework in hospitality preferred
Minimum 1–2 years of experience in a high-volume PBX, switchboard, or customer service/call center environment (luxury hotel experience strongly preferred)
Fluency in English (verbal and written)
additional languages (Spanish, French, Mandarin, etc.) a plus
Exceptional telephone etiquette with a clear, pleasant, and professional speaking voice
Strong listening skills and ability to remain calm and courteous under pressure
Excellent problem-solving abilities and a genuine desire to exceed guest expectations
Proficient with hotel PBX systems (e.g., Mitel, Avaya, Cisco, Opera Cloud PMS integration) and basic computer applications (Microsoft Office, email, internet)
Thorough knowledge of hotel layout, services, amenities, and surrounding area attractions

Job Responsibility

Answer all incoming internal and external telephone calls within three (3) rings with a warm, professional greeting
Efficiently operate the telephone switchboard (PBX system), accurately transferring calls, placing guests on hold when necessary, and taking detailed, legible messages
Provide courteous, knowledgeable assistance to guests regarding hotel services, facilities, hours of operation, key personnel, in-house events, room amenities, and local attractions
Respond promptly and effectively to guest inquiries, concerns, and complaints
resolve issues independently whenever possible or escalate to the appropriate department/manager
Process wake-up calls accurately and verify completion as required
Handle emergency calls according to established hotel protocols (fire, medical, bomb threats, etc.) and notify management/security immediately
Monitor and respond to room status updates, special requests (DND, privacy, VIP, late check-out, etc.), and maintain accurate logs
Coordinate with Housekeeping, Front Office, Engineering, Room Service, and other departments to relay guest requests, maintenance issues, and special needs
Assist with basic concierge services including restaurant reservations, transportation arrangements, theater tickets, and recommendations

What we offer

robust wage package
excellent benefit plans
professional development
generous bonuses
travel perks
opportunity to grow across a portfolio of 100 hotels and resorts
comprehensive health insurance
retirement plans
paid time off
on-site wellness programs

Fulltime

Front Desk Agent

The Front Desk Agent is responsible for providing quality guest services that in...

Location

United States , Covington

Salary:

Not provided

Tandem Hospitality Group

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
six months to one-year related experience and/or training
Ability to read, analyze, and interpret procedure manuals
Ability to solve practical problems and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to operate the Property Management System, capture email, and use the PBX system
Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service
While performing the duties of this job, the employee is regularly required to stand, walk, and communicate
The employee must occasionally lift and/or move up to 25 pounds.

Job Responsibility

Provide quality guest services that include registration and check-out, PBX operations, mail and message service
Be accurate with daily accounting procedures
Use essential hospitality standards at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname
Consistently provide high level of customer service
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Check in and out hotel guests in a confident, professional and friendly manner
Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information
Complete all items on appropriate checklist by end of shift
Follow established key control policy
Ensure proper credit policies are followed and verify credit limit report

Fulltime

Pbx operator

Imagine being the heartbeat of a prestigious hotel, where your voice is the firs...

Location

United States , Nashville

Salary:

Not provided

Chartwell Hospitality

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
experience in hospitality is preferred, but not required
clear and effective communication
ability to think critically and make decisions quickly
a proactive approach, always a step ahead in service
keen to meet deadlines and handle workplace challenges competently
adept at understanding and solving complex issues efficiently
must have a good grasp on numbers and basic financial transactions

Job Responsibility

Handle incoming calls with a polite and efficient manner, directing them with ease to their intended destination
answer queries and anticipate the needs of callers
multi-tasking
keep operations running smoothly

What we offer

Generous hotel and travel discounts
comprehensive health coverage (Medical, Dental, Vision)
life and supplemental insurance
options for Long/Short term disability
401-K plan
continual opportunities for professional development
competitive compensation and incentives

Fulltime

New

Communications Specialist I

Operates telecommunications or radio equipment to provide operator or dispatch s...

Location

United States , Charleston

Salary:

Not provided

MUSC Health

Expiration Date

Until further notice

Requirements

High School Degree or Equivalent
0-6 months work experience
Ability to perform job functions while standing, sitting, and walking (Continuous)
Ability to climb stairs (Infrequent)
Ability to work indoors (Continuous)
Ability to work outside in temperature extremes (Infrequent)
Ability to work from elevated areas (Frequent)
Ability to work in confined/cramped spaces (Frequent)
Ability to perform job functions from kneeling positions (Infrequent)
Ability to bend at the waist (Continuous)

Job Responsibility

Operates telecommunications or radio equipment to provide operator or dispatch services
Serves as a PBX or Centrex attendant
Trains PBX or Centrex attendants
Serves as shift supervisor
prepares work schedules for other attendants
Operates radio or teletype equipment
Receives and transmits routine and emergency radio, telephone and teletype traffic
Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements

Fulltime

Pbx operator

Pivotal PBX Operator Role at Hilton BNA Nashville Airport - Elevate Guest Experi...

Location

United States , Nashville

Salary:

Not provided

Chartwell Hospitality

Expiration Date

Until further notice

Requirements

A high school graduate or equivalent
hospitality experience is an advantage, but not a necessity
clear communication is second nature
critical thinker with rapid decision-making abilities
proactive individual, always anticipating service needs
adept at meeting deadlines and overcoming challenges
capable of solving complex issues efficiently
comfortable with numbers and basic financial transactions

Job Responsibility

Handle incoming calls with grace and efficiency, directing them seamlessly to their destinations
anticipate needs and think on your feet to ensure smooth operations and exceptional guest satisfaction
multi-tasking and quick decision-making

What we offer

Generous hotel and travel discounts
Comprehensive health coverage: Medical, Dental, Vision
Life and supplemental insurance
Options for long/short term disability
401-K plan for your future security
Continuous professional development opportunities
Competitive compensation and incentives that recognize your hard work

Pbx operator

Pyramid Global Hospitality

Location:
Cayman Islands , Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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