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HotSchedules Corporate Logo HotSchedules Corporate · IT - Administration

Payroll Trainee / Specialist

United Kingdom, Macclesfield · Job Posted May 29, 2026
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Job Description

The role of a Payroll Trainee supports the wider Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls will be processes accurately and on time. To be the first point of contact for payroll queries. This role provides a great career development opportunity for someone who would like to develop to become a Payroll Specialist or to move internally within our Fourth departments.

Job Responsibility

  • Administer all payrolls within a set portfolio of customers, ensuring all employees are paid accurately, on time to achieve Bureau targets with the support of Payroll Trainers and the wider Bureau
  • Build and maintain strong customer relationships and provide customer service according to the Bureau service definition and Service Level Agreement
  • Ensure all data is received from the customer on time and all output is delivered to the customer in line with metrics and targets
  • Complete all aspects of payroll reconciliation including
  • Ensure all payrolls balance at all times
  • Respond to customer telephone or email queries and take appropriate action
  • Highlight and escalate/respond to any issue which may affect the smooth running of customer payrolls
  • Ensure the customer payroll procedures manual is kept up to date with current processes
  • Send annual timetable communication regarding Easter, Christmas and start of year pay dates
  • Communicate quarterly surveys to customers

Requirements

  • Strong verbal and written communication
  • 2 years in an office environment
  • Educated to GCSE Level including Math’s and English

What we offer

  • Holidays
  • Flexible working
  • Wellness activities
  • Laptop and equipment
  • Healthcare expense claim tools
  • Certifications
  • Annual meet ups
  • Enhanced parenting scheme
  • Cycle to work scheme
  • Season ticket loan
  • Pension and life insurance
  • On demand pay tools
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