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Payroll Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Francisco

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are looking for a Payroll Specialist to join a contract assignment supporting a high-volume employee services environment in San Francisco, California. This role will focus on reviewing payroll records, investigating payroll-related inquiries, and helping reduce a significant backlog of open cases with accuracy and urgency. The ideal candidate brings strong payroll knowledge, sharp auditing skills, and the ability to work through detailed issues while maintaining compliance and data integrity.

Job Responsibility:

  • Review payroll records in detail to confirm accuracy and identify discrepancies that may affect employee pay or tax reporting
  • Investigate and resolve payroll-related service tickets, prioritizing open issues efficiently within a high-volume support setting
  • Examine wage and tax data to help ensure W-2 information is complete, accurate, and compliant with reporting requirements
  • Partner with payroll and benefits team members to address employee inquiries and bring complex cases to resolution
  • Audit payroll transactions and supporting documentation using strong accounting-based review practices
  • Track trends across open cases and flag recurring payroll concerns that require deeper analysis or corrective action
  • Use ticketing platforms such as Zendesk to manage case updates, document findings, and maintain clear resolution notes
  • Support payroll operations connected to Employee Central and Workforce processes as needed to help close outstanding requests

Requirements:

  • Payroll experience with a solid understanding of pay processing, deductions, taxes, and year-end reporting
  • Ability to audit payroll data with a high level of accuracy and attention to detail
  • Accounting background or demonstrated experience reviewing financial or payroll records
  • Experience resolving payroll inquiries in a fast-paced, high-volume environment
  • Familiarity with ticket management systems, including Zendesk or similar case-tracking platforms
  • Working knowledge of W-2 validation and payroll compliance requirements
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) or deferred compensation plan (if eligible)
  • paid time off for vacation, personal needs, and sick time
  • paid holidays
  • Choice Time Off (CTO) up to 13 days per year
  • up to 10 paid holidays per calendar year

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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