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The Payroll Specialist applies their conceptual knowledge of payroll and, with a moderate level of guidance and direction from colleagues and leadership, is responsible for solving a range of straightforward payroll problems. They will be responsible for analyzing possible solutions using standard procedures and building knowledge of the company, processes, and customers. The Payroll Specialist understands critical business drivers and applies this knowledge to solve problems in straightforward situations by analyzing possible solutions using technical experience, judgment, and precedents. The candidate will be responsible for US garnishments, Canada payroll, back-up payroll tax and handle additional payroll related duties (ServiceNow tickets, reports, documentation, employee inquiries).
Job Responsibility:
Oversee handling and entry of US Garnishments, along with correspondence with employees and outside agencies
Research and resolve garnishment issues urgently adhering to legal regulations (payments, refunds, reconciliations)
Carry out Canada payroll according to guidelines while working alongside internal and external resources
Ensure all payroll documents are stored in designated online files
Maintain garnishment and payroll related documentation (desk procedures, job aids, checklists)
Prepare payroll reports, when needed, to support analysis for cross-functional departments
Perform and/or assist with testing of new or existing system processes and functionalities
Cross-train on payroll and payroll tax related duties and assist with additional tasks as needed
Assist employees with payroll inquires Equifax/ADP systems
Operate within ServiceNow ticketing system
Liaise with vendors, manager, teammates and other departments
Escalate any issues timely to manager
Attend and participate in regular scheduled meetings
Contribute to process improvement opportunities
Ad hoc duties and projects
Requirements:
Bachelor’s degree in Business, Accounting, Finance, or a related field is desired
Minimum of five to seven (5 - 7) years experience with extensive garnishment/payroll knowledge
Experience with JDE, SAP, ADP, ServiceNow and Equifax systems
Ability to multi-task with critical thinking ability
Team contributor with good communication skills -- verbal and written
Ability to handle sensitive employee data with a high level of confidentiality