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The Business Services Specialist will support daily operations of US Payroll, and projects and initiatives sponsored and/or supported by US Payroll that align with the business goals of the company at large.
Job Responsibility:
Create, manage, and provide reporting for operational analysis, trending, audit, and special projects
Monitor and assist in the resolution of escalated payroll issues and inquiries from internal customers and agencies
Continuous education and development to remain knowledgeable on current payroll rules and regulations
Develop professional relationships within Business Services, support teams, and customer LOB Operations
Adhere to compliance and control protocol as defined by organization key control framework
Requirements:
Minimum of 4 years of demonstrated work experience in payroll processing for large volume, multi-state, multi-frequency payroll (50,000+ payees)
Payroll processing experience in PeopleSoft or other HRMS human resources function
Advanced Excel (VLOOKUP & Pivot Tables) and Google Suite experience required
Candidates from prior experience of working in PeopleSoft
Ability to work flexible hours when needed
Nice to have:
Bachelor’s degree preferred
Staffing industry experience preferred
Experience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex matters