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For our mid-office team, we are looking for talented individuals to support our mid-office operations team. You will be responsible for processing mid-office administrative tasks related to the placement of talent in the right role and for the right client, and checking and processing various types of timecards. By doing this, you are ensuring that our talent can start working, will receive their correct salaries and that our clients receive their correct invoices on time. In this role you contribute directly to talent and client satisfaction as well as to the financial success of the company.
Job Responsibility:
Accurate and timely processing of various timesheet and expense declarations and/or uploads, including hours, travel expenses, and other expenses
Receiving, checking and accurate and timely processing of placements for various types of concepts, e.g. staffing & inhouse, payrolling, suppliers
This includes the creation of new placements, modification, correcting and cancelling of placements
Receiving, calculating, and processing sick leave allowances to ensure timely and accurate reflection in the talent salaries and client invoicing
Teaming up with your colleagues in the onshore and offshore teams to divide the work, ensure daily and weekly targets are met and issues are addressed proactively, thereby contributing to a smooth and efficient mid-office administration
Editing and analyzing talent and client data, mainly in excel or google sheets, to support the timesheet & expense management processes
Take ownership for a timely and accurate processing of the administrative processes around talent placement and timesheet & expense management
Responsible for receiving, checking, completing and processing talent placement requests for various staffing concepts
Responsible for receiving, validating and processing expense declarations to ensure timely and correct payment towards talent and invoicing to clients
You manage your workload effectively, so that daily and weekly targets set for qualitative and timely processing of work items are met
Checking whether input is correct, follow-up when corrections are needed, chase input with stakeholders when info is not available on time
Identifying and executing tasks related to continuous improvement
Possible other, comparable responsibilities that are related to placement and timesheet and expense management
Requirements:
Bachelor’s degree in Commerce
Minimum of 4-5 years of experience in administration / financial accounting / similar work profile
Prior experience of working on work day in timesheet and payrolling is a must
Strong analytical skills and experience of working with data, preferably in Microsoft Office (Excel, Word) and Google Suite products (Gmail, Google Sheets including vlookup and basic formulas, shared drives) Excel or Google sheets
Ability to organize and prioritize a large variety and volume of tasks to achieve position goals
Must be detail oriented with a concern for quality expressed by continually initiating system and process improvements
Strong process ownership and accountability to drive positive outcomes for self and the team
Extremely meticulous and accurate
Ability to work under tight deadlines well and remain calm, even under time pressure
Ability to respond to customer needs with speed and accuracy with strong focus on customer service excellence
Ability to multi-task and deliver with excellence is an essential requirement of the role
Willingness and eagerness to learn
is curious and demonstrates adaptability to accommodate process priorities
Strong written and oral communication skills
Work Days: Monday to Friday
Daily Hours: 9 hours per day ( includes 1 hour of break each day)
Nice to have:
Prior experience of working in salesforce tools is an added advantage
What we offer:
Plenty of training opportunities and development chances
Ideal working environment where you learn a lot
We are happy to discuss your ambitions with you and look together at the direction in which you want to develop
You contribute to new developments and the continuous improvement of our services