Payroll Specialist - Operations Liaison

• Act as the main link between field operations and payroll, responding to pay-related questions and driving issues through resolution
• Examine time records, supporting data, and payroll details to identify discrepancies and coordinate corrections with supervisors and managers
• Advise leaders and employees on pay practices, timekeeping expectations, deductions, direct deposit updates, tax withholding changes, and related payroll matters
• Support payroll preparation by validating attendance information, reviewing exceptions, and ensuring data is accurate before submission
• Enter and reconcile payroll changes such as retroactive pay, special earnings, status updates, hires, separations, and other employee record changes
• Work with HR, Finance, Operations, and IT partners to address escalations, interpret payroll policies, and resolve system or timekeeping issues
• Produce routine payroll audits, reports, and reconciliations to confirm data integrity and compliance with applicable requirements
• Maintain organized payroll records and identify recurring errors or process weaknesses, recommending practical improvements to strengthen efficiency and accuracy

• 2-4 years of experience in payroll, timekeeping, or HR administration, ideally within a multi-site or operations-focused environment
• Working knowledge of payroll processes, wage and hour compliance, and standard pay practices across employee populations
• Ability to explain payroll information clearly and professionally to employees, managers, and cross-functional stakeholders
• Strong attention to detail with proven skill in investigating discrepancies, analyzing data, and resolving issues accurately
• Experience using payroll and timekeeping platforms along with intermediate Microsoft Excel skills for reporting and reconciliation tasks
• Demonstrated success partnering across Payroll, HR, Finance, and Operations to support service delivery and issue resolution
• Capable of managing confidential information with discretion while balancing multiple priorities in a deadline-driven setting

Familiarity with multi-state payroll requirements or union-related pay practices

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan