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LegalAndGeneral Logo LegalAndGeneral · IT - Administration

Payroll Services Consultant

United Kingdom, Hove · Job Posted July 14, 2026
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Job Description

We’re recruiting for a Payroll Consultant to join us. We’re offering a competitive base salary. Are you looking to grow your career in a collaborative and customer‑focused environment? Join our Institutional Retirement – Client Services team, where you’ll help ensure pensioner payrolls transition smoothly and accurately. You’ll be part of a supportive team committed to delivering excellent outcomes for our customers, while developing your skills in a role that values precision, integrity and continuous improvement.

Job Responsibility

  • Loading pensioner scheme data and amendments onto the appropriate administration systems
  • Managing buy‑in payments and true‑up calculations accurately and within agreed timescales
  • Reconciling payments and benefits to ensure they align with benefit specifications
  • Supporting the testing and documenting of processes to drive consistency and quality
  • Following agreed procedures to maintain robust audit trails across all data items
  • Keeping internal teams and relevant third parties informed to support excellent customer outcomes
  • Maintaining compliance with key regulatory requirements including GDPR and treating customers fairly
  • Working collaboratively across teams to ensure accurate, timely and customer‑focused service delivery

Requirements

  • Experience working with data and confidently using Excel functions
  • Experience loading benefits or data into administration systems
  • Ability to organise and prioritise workload to meet deadlines
  • Strong customer focus and the ability to build positive working relationships
  • Understanding of defined benefit pension schemes (beneficial)
  • Knowledge of GDPR, money laundering, complaints handling and related legislation (beneficial)
  • Pension or payroll qualifications such as CII, PMI or CPP, or equivalent experience (beneficial)
  • A proactive approach to identifying and reducing risks within processes

Nice to have

  • Understanding of defined benefit pension schemes
  • Knowledge of GDPR, money laundering, complaints handling and related legislation
  • Pension or payroll qualifications such as CII, PMI or CPP, or equivalent experience
  • A proactive approach to identifying and reducing risks within processes

What we offer

  • competitive base salary
  • welcoming, inclusive culture
  • opportunities to collaborate with diverse backgrounds
  • flexible working options including part-time, term-time and job shares
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