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The Payroll Senior Associate role involves managing payroll processing and addressing employee salary and income tax queries. The candidate will be responsible for ticket management, ensuring compliance with service level agreements, and coordinating with various internal teams. Strong communication skills and experience in payroll management are essential. This position requires a minimum of 3 years of experience in payroll or related fields. The role offers an opportunity to work in a collaborative environment, ensuring timely and accurate payroll operations.
Job Responsibility:
Managing payroll processing
Resolving employees Salary queries and Income Tax queries thru tickets, email and calls on or before agreed SLA
Assigning tickets within the Team Members
Coordinating with different internal teams for resolving queries (Payroll Team, HR, SAP Time entry team)
Downloading reports from ESC tool
Requirements:
Minimum of 3 years of experience in payroll or related fields