Payroll Process Analyst (Technical Writer)

• Maintain and manage the payroll documentation library, including SOPs, process maps, controls narratives, and desk procedures
• Develop detailed, role-based procedures for various payroll cycles, such as regular, off-cycle, retroactive payments, year-end adjustments, bonuses, and leaves
• Document workflows in Workday, including dependencies and integrations related to timekeeping, benefits, general ledger, and cash management
• Define and oversee key controls for earnings, deductions, taxes, and retirement plans, ensuring compliance with audit standards
• Collaborate with internal audit and accounting teams to design controls and produce evidence aligned with organizational requirements
• Standardize processes for handling retroactive adjustments, exceptions like garnishments, and other payroll-related scenarios
• Lead initiatives to map processes, identify risks, and recommend simplifications for improved workflow efficiency
• Create quality assurance frameworks and peer review protocols for payroll documentation updates
• Develop quick reference guides, decision trees, and training materials for payroll staff and partners
• Coordinate communications and updates related to changes in Workday configurations and payroll processes

• 3-5 years of experience in technical writing, with a focus on payroll documentation
• Exceptional writing skills, capable of translating complex processes into clear, actionable steps
• Proven experience drafting SOPs and compliance documentation for payroll operations
• Strong proficiency in process mapping tools, such as Visio
• Familiarity with full-cycle and multi-state payroll processes, including handling payroll for over 500 employees
• Expertise in ADP Workforce Now or similar payroll systems
• Knowledge of U.S. payroll regulations, including taxability, retro calculations, and retirement plan eligibility

Experience with Workday Payroll or comparable systems is preferred

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan