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The Payroll & People Coordinator is integral in providing Payroll & HR support across the organisation. Acting as a key liaison with our payroll bureau, this role provides the necessary information to process our monthly payroll accurately (circa 1,000 employees), and is also key in providing HR administration, in line with internal processes and legislative requirements. This is a brand-new role, as we are currently onboarding a payroll bureau.
Job Responsibility:
Coordinate monthly information and oversee payroll services delivered by an outsourced provider, ensuring the timely, accurate, and compliant submission & review of payroll data for hourly and salaried employees
Be the primary liaison between the organisation and our Payroll bureau & benefits providers
Manage payroll records, resolve payroll-related queries, and support employees with payroll enquiries in line with relevant legislation and internal controls
Act as the subject matter expert (SME) for the HR and rota systems, responding to user queries and providing system support
Produce monthly payroll journals
Deliver end-to-end HR administrative support, including issuing new starter contracts, reference checks, employment verification letters, and role change documentation
Review and validate employee details to ensure payroll readiness
Prepare and maintain Payroll and HR reports to support accurate processing and decision-making
Coordinate the distribution of new starter and exit surveys
Maintain accurate benefits administration records to support audits and compliance
Requirements:
Excellent attention to detail and strong organisational skills
A Payroll qualification is highly desirable i.e. CIPP
Strong analytical and Excel skills
Excellent communication skills and the ability to translate numbers into clear commercial insight
Must be dynamic and flexible and comfortable working in a fast paced, sometimes pressurised environment
Understanding of HR processes and employee lifecycle management
Payroll coordination and familiarity with outsourced payroll processes
HR and payroll systems expertise (e.g., HRIS, rota systems)
Knowledge of employment legislation and compliance requirements
Reporting and data analysis skills for HR and payroll metrics
Problem-solving and query resolution
Confidentiality and discretion in handling sensitive employee information
What we offer:
Flexible working with a mix of office and remote work
25 days holiday plus bank holidays
Discounts to enjoy at our venues with friends and family
Regular social events and companywide parties
Wellbeing support, cycle-to-work scheme, and additional staff incentives