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Payroll Operations Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Highland Hills, OH

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Category:
Finance

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Contract Type:
Not provided

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Salary:

21.00 USD / Hour
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Job Description:

We are seeking a detail-oriented Payroll Operations Specialist to provide high-level back-office support to a diverse temporary staffing client base. This role requires strong analytical thinking, technical proficiency, and exceptional attention to detail. In this position, you will support payroll processing, invoicing, billing, and payroll funding operations, while assisting clients with complex inquiries and ensuring the accuracy of financial data and reporting. This is a great opportunity for someone who enjoys working with financial data, problem-solving, and process improvement in a fast-paced environment.

Job Responsibility:

  • Verify and validate payroll and billing data, identify discrepancies, investigate root causes, and ensure accurate processing
  • Respond to client inquiries related to payroll, billing, and funding processes in a timely and professional manner
  • Perform new customer setup and system data entry while maintaining accurate customer records
  • Maintain multiple interconnected customer databases and ensure data accuracy across payroll, billing, and funding systems
  • Update customer payroll and billing instructions on a weekly basis
  • Process credits, rebills, and financial adjustments as required
  • Provide training and technical support to clients on payroll and billing systems, including troubleshooting and system navigation
  • Advise clients on improving payroll and billing workflows and identifying opportunities for process optimization
  • Prepare and transmit accounting and payment reports, including wires, ACH transactions, and A/R credits/debits
  • Identify recurring issues or risks within processes, investigate root causes, and escalate with recommended solutions

Requirements:

  • Bachelor’s degree in Accounting, Finance, or a related field preferred
  • Equivalent experience may be considered in place of a degree
  • Experience in payroll processing, accounting support, or billing operations preferred
  • Experience working with financial data including A/P, A/R, payroll tax, or reconciliations
  • Strong organizational and time-management skills
  • Excellent written and verbal communication skills in a high-volume email and call environment
  • Strong understanding of basic accounting principles
  • Ability to interpret payroll, accounts payable, accounts receivable, and cash posting data
  • Experience working with multiple databases and financial systems
  • Strong numerical skills and ability to reconcile discrepancies
  • Exceptional critical thinking and problem-solving abilities
  • Strong technical aptitude with the ability to quickly learn new payroll and billing systems
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Meticulous attention to detail
  • The ability to manage high-volume financial workflows
  • Strong analytical thinking when resolving discrepancies
  • Excellent customer service when supporting clients
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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