Payroll Operations Specialist – Systems and Benefits

• Take an active role in the end-to-end delivery of payroll systems and benefits processing, supporting core system activities such as feed management, reconciliation and payroll data management
• Work with payroll and benefits data to identify issues, resolve anomalies and implement proactive solutions that protect payroll accuracy
• Review payroll and exception reports, ensuring transactions are processed in line with agreed controls, challenging requests where appropriate and maintaining the highest standards of compliance
• Support reconciliations, third-party payments and HMRC submissions, including RTI and EYU, contribute to system upgrades and statutory changes, and complete statutory and third-party documentation
• Provide a responsive, customer-focused service, managing payroll queries through online and telephone channels, supporting payroll systems such as Expenses and the Pay Portal App, and representing Pay Services at forums, roadshows and events

• Experience working in a large-volume payroll department
• GCSE or A-level standard education (or equivalent) in English and Maths
• Sound knowledge of PAYE legislation and payroll compliance requirements
• Proficiency in payroll practices, including validation and reconciliation of payroll outputs, end-of-year processes and HMRC submissions
• Strong analytical and IT skills, with experience using the Microsoft Office suite, particularly Excel and reporting tools
• Experience working with payroll systems
• A good understanding of data protection principles and their application to employee information

Knowledge of the ResourceLink system is desirable

• Unlimited basic and premium standby tickets on British Airways flights
• Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family