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Robert Half Logo Robert Half · IT - Administration

Payroll Operations Employee Services Specialist

United States, Greenville Contract work · Job Posted June 09, 2026
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Job Description

We are looking for a detail-oriented Payroll Operations Employee Services Specialist to support payroll administration for a large, multi-state employee population in Greenville, South Carolina. This Long-term Contract position works closely with payroll partners, HR, finance, and employees to ensure payroll activities are completed accurately, on time, and in line with compliance requirements. The role also serves as a key point of contact for payroll-related questions, data review, issue resolution, and employee service support in a hybrid work environment.

Job Responsibility

  • Coordinate daily payroll activities with internal teams and external service partners to help ensure accurate and timely payroll processing
  • Enter and maintain employee job, compensation, and personal data that does not flow automatically between HR and payroll systems
  • Review payroll reports before and after processing, investigate exceptions, and make corrections to resolve identified issues
  • Reconcile differences between source systems and payroll records to improve data accuracy and support reliable payroll results
  • Assist with garnishment administration and collaborate with service providers to address required actions and documentation
  • Respond to employee, manager, and business stakeholder inquiries related to pay, deductions, taxes, time entry, and personnel records
  • Manage service tickets through designated support platforms, follow through on open items, and close cases in a timely manner
  • Prepare and process off-cycle payments when needed to meet final pay requirements and other state-specific regulations
  • Maintain audit-ready records and follow internal control, privacy, and data security standards in all payroll-related work
  • Act as a payroll and timekeeping resource for cross-functional partners by providing guidance on systems, processes, and issue resolution

Requirements

  • Associate degree or a comparable combination of education and relevant payroll experience
  • 3-5 years of experience processing multi-state payroll for a large employee population, ideally 5,000 or more employees
  • Working knowledge of the full payroll cycle, including data input, payroll processing, validations, and final output review
  • Ability to interpret and apply federal, state, and local payroll regulations with sound judgment and attention to detail
  • Strong analytical, organizational, and documentation skills, with the ability to identify discrepancies and resolve them effectively
  • Proven ability to handle confidential information appropriately while partnering effectively with HR, finance, and other business stakeholders

Nice to have

  • Experience using payroll or HRIS platforms such as GlobalView, Ceridian Dayforce, SAP, or similar systems is preferred
  • Payroll certification, such as CPP or FPC, is preferred

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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