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The main purpose of the role is to execute US portfolio services for payroll catalogue leveraging Standard Model of Incidences Consolidation Process ensuring service delivery and SLA fulfilment.
Job Responsibility:
Execute US portfolio services for payroll catalogue leveraging Standard Model of Incidences Consolidation Process ensuring service delivery and SLA fulfilment
Execute and follow-up of route assignment, changes, and terminations requests
Perform audits and reviews to ensure that route information for our sales population (~18K employees) is being managed accurately, validating employee status, position, and assigned routes
Collaborate with cross-functional teams, supporting various initiatives and special projects like Route Reengineering
Work with systems such as Sales WFM+, EC, and SAP for data validation and analysis
Document process updates whenever technology enhancements, internal initiatives, or new controls are introduced