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Payroll Operations Analyst

Mexico, San Nicolas de los Garza · Job Posted February 01, 2026
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Job Description

The main purpose of the role is to execute US portfolio services for payroll catalogue leveraging Standard Model of Incidences Consolidation Process ensuring service delivery and SLA fulfilment.

Job Responsibility

  • Execute US portfolio services for payroll catalogue leveraging Standard Model of Incidences Consolidation Process ensuring service delivery and SLA fulfilment
  • Execute and follow-up of route assignment, changes, and terminations requests
  • Perform audits and reviews to ensure that route information for our sales population (~18K employees) is being managed accurately, validating employee status, position, and assigned routes
  • Collaborate with cross-functional teams, supporting various initiatives and special projects like Route Reengineering
  • Work with systems such as Sales WFM+, EC, and SAP for data validation and analysis
  • Document process updates whenever technology enhancements, internal initiatives, or new controls are introduced

Requirements

  • Strong critical thinking and attention to detail
  • Advanced Excel skills (data validation, formulas, pivots, lookups, etc.)
  • Ability to work with large datasets and multiple systems simultaneously
  • Strong analytical and problem-solving abilities
  • Excellent communication and collaboration skills across different teams
  • Experience in HR Operations, Sales Operations, or Data Analysis is preferred
  • Familiarity with SAP, EC, or SWFM+ is a plus

Nice to have

  • Experience in HR Operations, Sales Operations, or Data Analysis is preferred
  • Familiarity with SAP, EC, or SWFM+ is a plus

What we offer

  • Opportunities to learn and develop every day through a wide range of programs
  • Internal digital platforms that promote self-learning
  • Development programs according to Leadership skills
  • Specialized training according to the role
  • Learning experiences with internal and external providers
  • Recognition programs for seniority, behavior, leadership, moments of life, among others
  • Financial wellness programs that will help you reach your goals in all stages of life
  • A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle
  • Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others

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